Ardie Taylor
Millbrook,USA
Summary
Results-driven Director of Operations known for productivity and efficiency in task completion. Specialize in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability to ensure success in dynamic environments. Committed to fostering collaboration and driving positive change across operations.
Overview
11
11
years of professional experience
Work History
Zone Director
WYATT RESTAURANT GROUP, Church’s Chicken
Alabama, Florida
07.2024 - Current
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Implemented successful business strategies to increase revenue and target new markets.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Managed regional staff, including hiring, training, performance reviews and disciplinary actions.
Manager of Franchise Performance
Subway
Alabama, Georgia
01.2023 - 07.2024
- Managed operational processes for 101 Subway franchise restaurants to ensure efficiency.
- Analyzed financial performance metrics, reducing opportunities from 369 to 213 within five months.
- Developed strategic business initiatives that enhanced profitability and service quality.
- Controlled food and labor costs to achieve budget compliance and improve profit margins.
- Negotiated contracts with vendors to strengthen supplier relationships and secure favorable terms.
Market Leader
Cajun Operating Company, Church's Chicken
Birmingham, AL
04.2018 - 01.2023
- Effectively managed administrative operations for restaurants, with an average volume of $1.5M.
- Directed all operational facets, including financial management, staffing, and technical processes.
- Trained and managed general managers, fostering adherence to company policies and operational standards.
- Provided performance feedback and development.
- Executed strategic initiatives aligning with organizational goals, while enhancing revenue and resource efficiency.
Director of Operations
HMS Host
Birmingham, AL
10.2017 - 04.2018
- Served as director of operations for all HMS Host operations at Birmingham Airport, which includes three full-service restaurants, three Starbucks, one Chick-fil-A, Einstein's Bagels, and two full-service bars.
- Improved organization and inventory levels in the warehouse for all locations improved food costs by 2 percentage points in 3 months.
- I recruited and trained an Area Director.
- Achieved team goals through formalized training plans, coaching, and performance management.
District Manager
Kyrstal Company
Birmingham, AL
05.2014 - 10.2017
- Served as District Manager supporting 10 locations.
- Achieved #1 District Manager in the company (2017)
- Modeled best practices for sales and customer service.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Exceeded sales targets with well-developed sales strategy and empowering team coaching.
Skills
- Financial analysis
- Budget management
- Vendor negotiation
- Operational efficiency
- Market analysis
- Sales forecasting
Additional Experience
Additional Experience/Education
- Arby's - 2 years General Manager
- Mrs. Winners Chicken - 10 Years District Manager
- Waffle House - 6 years District Manager
- Magic Mart Dept. Store - 2 years Dept. Mgr.
- Pizza Hut - 4 years Area Coach
- Mississippi Valley State University - 2 years
Timeline
Zone Director
WYATT RESTAURANT GROUP, Church’s Chicken
07.2024 - Current
Manager of Franchise Performance
Subway
01.2023 - 07.2024
Market Leader
Cajun Operating Company, Church's Chicken
04.2018 - 01.2023
Director of Operations
HMS Host
10.2017 - 04.2018
District Manager
Kyrstal Company
05.2014 - 10.2017
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