ARDIS HARRISON
Fort Riley ,US
Summary
Led customer service initiatives to improve support processes and financial transaction management. Developed effective communication strategies to enhance cashiering operations. Fostered a collaborative team environment to drive high levels of customer satisfaction.
Overview
5
5
years of professional experience
Work History
Remote Membership Sales Specialist
AAA Auto Club Group
Stone Mountain, GA
01.2025 - 08.2025
- Developed and maintained strong client relationships to drive customer satisfaction and retention.
- Executed sales strategies to achieve monthly targets and enhance overall revenue growth.
- Collaborated with cross-functional teams to streamline processes and improve service delivery.
- Analyzed market trends to identify opportunities for new product offerings and promotions.
BILLING REPRESENTATIVE
Accredo Health Group / Express Scripts / Cigna
03.2024 - 12.2024
- Responsible for processing and verifying prescription drug claims, ensuring accuracy and compliance with insurance agreements.
- Managed accounts receivable, posted payments, and reconciled billing records while addressing client inquiries related to billing discrepancies and payment status.
- Collaborated with cross-functional teams to resolve issues and maintain accurate documentation.
- Ensured compliance with healthcare regulations, including HIPAA, and provided periodic reports on billing activities.
- Demonstrated proficiency in billing software and Microsoft Office, with a focus on attention to detail, strong communication, and problem-solving skills.
- Remote
CASHIER/CUSTOMER SERVICE
Piedmont Healthcare
Atlanta, GA
11.2023 - 03.2024
- Provided exceptional customer service, ensuring efficient and accurate financial transactions at the point of sale.
- Resolved customer inquiries and complaints, maintaining a high level of satisfaction and trust.
CASHIER/CUSTOMER SERVICE
Walmart
Atlanta, GA
03.2023 - 11.2023
- Processed transactions with accuracy and efficiency, ensuring customer satisfaction and maintaining a high level of service.
- Resolved customer inquiries and issues, contributing to a positive and dynamic team environment.
WAREHOUSE ASSOCIATE
Amazon Warehouse
Stone Mountain, GA
07.2022 - 02.2023
- Efficiently processed customer orders by accurately picking and packaging products, ensuring timely fulfillment with minimal errors.
- Maintained a consistent pick rate, meeting and occasionally exceeding the warehouse productivity standards for order processing.
ASSISTANT MANAGER
Little Caesars
Lilburn, GA
05.2020 - 06.2022
- Elevated to a managerial role following demonstrated leadership and operational proficiency.
- Directed daily shift operations, maintaining high standards of customer service and team coordination.
Education
HIGH SCHOOL DIPLOMA - undefined
Statesboro High School
ASSOCIATES IN GENERAL STUDIES OF SCIENCE - undefined
Georgia Military College online
12.2025
Skills
- Customer Service, Cash Handling, Order Picking, Inventory Control, Food Preparation, Technical Troubleshooting, Microsoft Word, Windows, Sales, Communication Skills, Conflict Management, Cashiering, Shift Management, Merchandising, Store Management, Problem-Solving, Team Collaboration, Attention to Detail, Adaptability
Timeline
Remote Membership Sales Specialist
AAA Auto Club Group
01.2025 - 08.2025
BILLING REPRESENTATIVE
Accredo Health Group / Express Scripts / Cigna
03.2024 - 12.2024
CASHIER/CUSTOMER SERVICE
Piedmont Healthcare
11.2023 - 03.2024
CASHIER/CUSTOMER SERVICE
Walmart
03.2023 - 11.2023
WAREHOUSE ASSOCIATE
Amazon Warehouse
07.2022 - 02.2023
ASSISTANT MANAGER
Little Caesars
05.2020 - 06.2022
HIGH SCHOOL DIPLOMA - undefined
Statesboro High School
ASSOCIATES IN GENERAL STUDIES OF SCIENCE - undefined
Georgia Military College online