Ardyth Burger
Oklahoma City,OK
Summary
Dynamic Licensed Massage Therapist and Beauty Advisor with a proven track record at Sally Beauty, excelling in customer engagement and cosmetics knowledge. Leveraged expertise in skin analysis and esthetics to exceed sales goals and develop tailored client care programs, enhancing long-term wellness and satisfaction. Demonstrated exceptional client relationship building and product expertise, achieving consistent results.
Overview
11
11
years of professional experience
Work History
Beauty Advisor
Sally Beauty
09.2017 - Current
- Maintained counter and display areas for cleanliness and organization.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Processed payments, entering sales in register for prompt customer service.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Licensed Massage Therapist
Self-employed
09.2013 - Current
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Maintained client treatment records and designed long-term care programs for return customers.
- Provided treatment for medical conditions and injuries through therapeutic massage.
- Assessed clients carefully to determine massage needs and potential problems due to individual physical conditions.
- Prepared oils and lotions for massages.
- Assessed guest needs and identified muscle issues, medical conditions, and contraindications before beginning session.
- Advised clients on areas such as posture, at-home exercises and stretches.
- Performed aroma therapies and specialized relaxation techniques.
- Provided custom massage treatments to clients, tailored to individual needs and preferences.
- Developed customized massage programs to meet unique requirements.
- Advised clients on lifestyle changes to improve alignment, posture, and gait for better long-term wellness.
- Worked with clients to ascertain medical history, potential issues, and areas needing support.
Education
Associate of Science - Massage Therapy
Heritage College
Oklahoma City, OK05.2017
Associate of Science - Correctional Officer Training
Platt College
Oklahoma City, OK05.1992
Associate of Arts - Cosmetology
Southeast High School Metro Tech
Oklahoma City, OK05.1986
Skills
- Cosmetics and Facial Care Services
- Products knowledge
- Payment Processing
- Skin analysis
- Customer Service
- Customer Engagement
- Makeup techniques
- Client Relationship Building
- Esthetics
Timeline
Beauty Advisor
Sally Beauty
09.2017 - Current
Licensed Massage Therapist
Self-employed
09.2013 - Current
Associate of Science - Massage Therapy
Heritage College
Associate of Science - Correctional Officer Training
Platt College
Associate of Arts - Cosmetology
Southeast High School Metro Tech