Customer engagement
Customer service
Cosmetics and facial care services
Service consultations
Makeup application
Juan Polanco
Makeup Artist/Hair Stylist
New York
Summary
Intuitive Beauty Artist with comprehensive understanding of customer needs and sales strategies for client base growth and retention. Innovative designer with talent for creating unique looks that inspire customer confidence.
Overview
11
11
years of professional experience
2
2
Languages
Work History
Beauty Advisor
Lancome Cosmetics
01.2021 - 12.2024
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Followed up with customers to increase satisfaction with purchases and services.
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
Freelance Makeup Artist
Sisley
02.2014 - 09.2017
- Utilized social media platforms proactively to promote personal brand awareness while engaging with potential clients or collaborators regularly.
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Collaborated with team members to achieve monthly sales targets and maintain a positive work environment.
- Increased beauty product sales by providing personalized consultations and recommendations to clients.
Hairstylist / Makeup Artist
La Bella Salon
01.2014 - 03.2019
- Educated customers on products to maximize benefits.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
Education
High School Diploma -
Miami South Ridge Senior High
Miami, FL 05.2001 -
Skills
Timeline
Beauty Advisor
Lancome Cosmetics
01.2021 - 12.2024
Freelance Makeup Artist
Sisley
02.2014 - 09.2017
Hairstylist / Makeup Artist
La Bella Salon
01.2014 - 03.2019
High School Diploma -
Miami South Ridge Senior High
05.2001 -
Similar Profiles
Thelma Omessia CeusThelma Omessia Ceus
Sales and Training Market Coordinator at Lancome CosmeticsSales and Training Market Coordinator at Lancome Cosmetics
Andrea Tiffany SilversAndrea Tiffany Silvers
Beauty Advisor at Lancome CosmeticsBeauty Advisor at Lancome Cosmetics
Aalycia BeardAalycia Beard
Beauty Advisor at Lancome CosmeticsBeauty Advisor at Lancome Cosmetics