Areal Pham

• Operated material handling equipment to efficiently pick customer orders.
• Reviewed order sheets to ensure accurate item selection and packing.
• Organized products in designated warehouse locations for easy access.

• Directed daily store operations, ensuring efficiency, compliance, and achievement of sales and performance targets.
• Led, scheduled, and coached team members to maximize productivity, accountability, and customer satisfaction.
• Conducted staff meetings and performance check-ins to reinforce goals, address challenges, and promote continuous improvement.
• Trained and onboarded new hires, strengthening team performance and adherence to company standards.
• Implemented inventory management best practices, reducing stock discrepancies and improving overall customer experience.
• Cultivated a positive team culture that boosted morale, engagement, and department productivity.

Supervised warehouse team operations to ensure consistent achievement of delivery, accuracy, and efficiency targets.

• Led training initiatives that enhanced associate skills, quality standards, and workflow efficiency.

• Resolved operational issues quickly to maintain smooth, uninterrupted production and shipping processes.

• Managed and motivated teams to improve order accuracy, operational performance, and customer satisfaction.

• Promoted open communication and collaboration, fostering a high-performing and supportive work environment.