Areale Wilson
Memphis,TN
Summary
Gifted Braider with affinity for complex hair designs for all ethnic types. Provides wide range of braiding services, extensions and up-dos. Experienced installing weaves and removing weave installations.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities. Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals. Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
14
14
years of professional experience
Work History
Self Employed Braider/Wig Maker
The Ary Barbie Hair Experience LLC
2021.05 - Current
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated customers on products to maximize benefits.
- Washed and blow-dried hair.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Recommended products to extend life of braids.
- Braided hair in regular natural braids, box braids, with extensions and Senegalese twist.
- Created beautiful braiding styles to accentuate client faces.
- Developed casual, daily hairstyles for convenience and style.
Job Coach
Support Solutions Memphis Tn
2019.05 - 2021.05
- Responsible for helping clients who have mental and physical disabilities obtain a job in society provided with the help of clients insurance program
- Assisting with resume and applying for jobs that is suitable for client goals and work performance skills
- Using reinforcements to assure client to keep an healthy work attitude
- Assisting with transportation needs to and from work
- Overseeing client on job site to make sure client is focused and accomplish work duties
- Inputting clients information and performance notes using Microsoft word and Excel.
- Provided ongoing guidance and support to clients throughout job search and onboarding process.
- Developed and maintained relationships with community resources to support job coaching.
- Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
- Kept detailed records of individual histories, scores, and documents.
- Collaborated with local employers to identify job opportunities for clients.
- Developed and implemented job coaching plans for clients with diverse career goals.
- Facilitated virtual, in-person and blended learning sessions.
Direct Support Staff Member
Support Solutions Tn
2014.01 - 2021.05
- Caring for the mentally challenged and disabled in the privacy of their home.
- Balances client’s cash payments at beginning and ending of work shift
- Resolved client’s issues following proper protocol by asking and answering questions for clients.
- Developed rapport to create safe and trusting environment for care.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Monitored progress and documented patient health status changes to keep care team updated.
- Transported clients to medical and dental appointments to provide support.
- Maintained clean, safe, and well-organized patient environment.
- Administered medication as directed by physician.
- Assisted disabled clients to support independence and well-being.
- Educated clients and family members on relevant topics to support independent living.
- Researched community resources and services to provide accessibility and assistance to clients.
- Monitored clients' overall health and well-being and noted significant changes.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Recorded status and duties completed in logbooks for management.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Assisted with daily living activities, running errands, and household chores.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Sales Associate/Cashier
Payless Shoesource
2011.10 - 2014.09
- Collected payments by accepting cash, checks, or charge payments from customers and makes change for customers
- Bagged purchases if needed.
- Balanced cash drawer by counting cash at beginning and ending of work shift.
- Provided fair, friendly and courteous service.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Receiver
Ingram Micro
2009.10 - 2010.01
- Responsible for scanning and inputing shipment products into computer database using Microsoft Excel
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Kept work areas clean, safe and organized.
- Full filled customers order by picking and packing items from storage aisle and prepare for shipment
- Maintained a steady work pace and worked well with others.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Unpacked and inspected all incoming shipments, addressing discrepancies with suppliers.
Education
High School Diploma -
Trezevant High School
Memphis, TN05.2007
Skills
- Proficient in Microsoft Word, Excel, Power Point, and Outlook.
- Lace Frontal Install
- Ethnic Hair Styles
- Hair Quality Assessment Skills
- Equipment Monitoring
- [Equipment] Operation
Timeline
Self Employed Braider/Wig Maker
The Ary Barbie Hair Experience LLC
2021.05 - Current
Job Coach
Support Solutions Memphis Tn
2019.05 - 2021.05
Direct Support Staff Member
Support Solutions Tn
2014.01 - 2021.05
Sales Associate/Cashier
Payless Shoesource
2011.10 - 2014.09
Receiver
Ingram Micro
2009.10 - 2010.01
High School Diploma -
Trezevant High School
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