Expertly managed the smooth and timely functioning of the office’s administrative and human resources support functions
Planned, directed and coordinated the affairs of two government executives and their employees
Proficient in all Microsoft Office software, correspondence, Privacy Act and FOIA manager, requisitioner and travel
Types96 WPM
Effectively managed calendar requests and meetings for the executives’ day-to-day planning for meetings, conferences and special appointments
Crafted all agendas and gathered meeting materials for appointments
Arranged all technical requirements and set up any IT requests required for meetings
Effectively communicates with all levels to include senior officials, executives and subordinates
Prepared response letters and related correspondence to include request acknowledgment, time extension letters and request for clarification letters
Masterfully tracked all correspondence in a database tracking system (DTS)
Disseminated incoming correspondence, drafted executive communication and prepared concise reports to management
Advised management in developing and maintaining sound organizational structures, improving management methods, and implementing process improvement methods
Analyzed work structures and developed administrative process improvements
Authored an Administrative Office handbook for other admin specialists to utilize
Maintained the website data for organizational changes and changes in supervision of directorates, to include org charts
Travel Assistant scheduled all travel requests in the database travel system (CONCUR)
Travel authorizations in country and abroad were handled efficiently and professionally
Handled all travel itineraries, hotel accommodations, rental cars and reconciled travel vouchers upon the return of the executives and their teams
Also, assisted executives with passport and government travel card requests
Time and Attendance Program manager who managed all timecard issues, amendments and leave requests in the QuickTime system
Worked closely with Human Resources (HRIS) to initiate, track and make changes to include name changes, duty title changes, promotions, award submissions, details, and other HR related matters
Government Purchase/Travel card holder who purchases all office supplies and coordinates and pays for all travel related items
Analyzed data and produced information for contracts
COR I, drafted statements of work, performed market research and secured contracts for numerous business requirements of over $250K
Diligently worked with the Procurement, Support Services and Informational Technology Divisions to ensure all communications equipment (phones, fax machines), computer equipment, software and furniture were fully operational
Collaborated with vendors, service contractors and utility representatives for servicing, acquisition and installation
Monitored all equipment needs such as computers, monitors, and printers), maintenance requirements, and servicing contracts
Records Manager, analyzed current records of files and helped create a new electronic files plan to be used by all divisions
Coordinated with other offices for input on which files are to be maintained as well as the disposition of obsolete files
Hours per week:40
Series:0343 Management And Program Analysis
Pay Plan: GS - General Schedule (Ch.51,5 U.S.C.)
Grade:11
Management and Program Analyst
Department of the Interior
Washington DC, DC
01.2018 - 09.2019
Budget Coordinator – As a Contracting Officer Representative (COR) of seven active contracts, I tracked and monitored the use and rate of funds and obligations
I updated spreadsheets and databases as necessary to track and analyze budget revenues and expenditures
I coordinated with Washington, DC, New Orleans, Louisiana and Albuquerque, NM field offices to ensure that purchase card transactions were reported back and reconciled to the proper reimbursable accounts in the financial database system, (Financial Business Management System)
Concur Travel Expert – I prepared travel arrangements for managers and served as lead travel reviewer for all division travel
This included authorizations, vouchers, amendments, special requests and last minute travel as required
Correspondence Analyst – I assisted the Human Resources Division and multiple offices throughout the agency with communicating FOIA and EEO internal policies, regulations, decisions, and policies
I utilized a Data Tracking System
Dept
Of Interior’s automated correspondence system) to oversee documents that required official signatures and incoming/outgoing mail
I researched all requests submitted through DTS
I maintained an agency database spreadsheet of all requests to ensure completion
I served as the agency liaison for the DTS to ensure all employees create, track, and closed out all correspondence requests appropriately
Office Manager – I coordinated office and employee moves and ensured new employees had adequate supplies and equipment
This included coordinating with support services office regarding telephones, equipment, furniture, cleaning and space
As a Government Purchase card holder, I purchased all office supplies and coordinate and paid for all travel related items for the Director’s office and subordinate offices
Equipment Manager – I tracked and monitored all Division inventory and controlled property
I prepared the annual Inventory of System-Controlled Property and kept property transfer and property assignment information up to date
I worked directly with Procurement, Support Services and IT Divisions to ensure all communications equipment (phones, fax machines), computer equipment, software and furniture were fully operational
This included working with vendors, service contractors and utility representatives for servicing, acquisition and installation
I monitored all equipment needs (such as computers, monitors, and printers), maintenance requirements, and servicing contracts
Hours per week:40
Series:0343 Management And Program Analysis
Pay Plan: GS - General Schedule (Ch.51,5 U.S.C.)
Grade:11
Program Support Specialist
Department of the Interior
Washington DC, DC
04.2014 - 01.2018
Program Support Specialist for a Senior Executive Service Member who was dual-hatted as the Deputy Director and Chief, Financial Officer for the Bureau of Safety and Environmental Enforcement (BSEE) agency within the Department of the Interior (DOI)
Responsible for the smooth and timely functioning of the office’s administrative and support functions
I plan, direct and coordinate the affairs of the Deputy Director and the current happenings within BSEE
Actively manage all calendar requests and meetings for the Deputy Director’s day to day planning for weekly meetings, conferences and special appointments
I also gather all documents and meeting material for appointments
I arrange all conference calls ensuring all parties are present for teleconference or voice call meetings
CONCUR program travel expert; scheduling all travel plans, inputting travel needs based on the Directors wishes
I input authorizations, and reconcile travel vouchers upon the return of the Deputy Director and direct reports
Time and Attendance Program monitor who manages all timecard issues, amendments and leave requests in the QuickTime program for two offices in the Deputy Director’s group
I also work closely with Human Resources (HR) to initiate, track and make changes to Standard Form50 and Standard Form52’s to include name changes, duty title changes, promotions, award submissions, details, and other HR related matters that need the Dep Director’s attention
As the Data Tracking System administrator for BSEE, documents and correspondence packages are processed, surnamed and carried to the next individual to coordinate on them
Government Purchase/Travel card holder who purchases all office supplies and coordinates and pays for all travel related items for the Dep Director’s office and subordinate offices
Records Management Liaison in charge of filing and maintaining the DOI’s BSEE directorates file plan
Coordinates with other offices for input on which files are to be maintained as well as the disposition of obsolete files
Contracting Officer Representative (COR) responsible for monitoring the performance of contractors and performing the administrative duties associated with the contract
Currently the COR for two contracts
Hours per week:40
Series:0301 Miscellaneous Administration And Program
Pay Plan: GS - General Schedule (Ch.51,5 U.S.C.)
Grade:11
Administrative Assistant
Pentagon Force Protection Agency
Washington DC, DC
08.2012 - 04.2014
Provided administrative support to two GS-15 (Director and Deputy) Directors as well as the Directorate of over50 personnel
Performed all routine clerical work and professionally screen all office Directorate calls
Maintained office supply cache and reorder supplies as needed
Couriered mail and other items between our organization and other offices
Lead timekeeper for time card issues and submitting questions to lead timekeeper for the Directorate
Prepared all travel orders in the Defense Travel System
This included all vouchers and any travel issues for the Directorate from start to finish
Managed the calendars and schedule meetings for Director and Deputy Director
As Records Custodian and Liaison between Directorate and Organization Lead Records Manager, I maintained the directorate files in the filing system in accordance with Directorate Regulations
Safety Manager who controlled the Visitor Control logs, Safety logs and key controller for office
Managed conference room schedules to de-conflict meetings and training schedules
Supported Director in preparation for civilian and military awards
Arranged and lead conference calls, all call meetings, fund raisers and all administrative functions of the Directorate
Received, read and distributed incoming correspondence, reports and instructions
Reviewed incoming and outgoing correspondence for grammar, conformance to Directorate regulations, facts and adequacy
Suspense task manager, distributed tasks to project officers and tracked through to end
Hours per week:40
Series:0303 Miscellaneous Clerk And Assistant
Pay Plan: GS - General Schedule (Ch.51,5 U.S.C.)
Grade:7
Education
Some college (no degree) - undefined
Troy State University
Troy, AL
Skills
Strategic planning
Business process improvement
Requirements gathering
Risk assessments
Training
Management and Program Analyst - Jul2019
Human Resources Specialist course - Aug2019
Contracting Officer Rep. II Training - Mar2020
New EEO Counselors Training - May2021
Complaints Manager Training - May2021
EEO & Title VI Investigation Training - Aug2021
Diversity Equity and Inclusion Certificate - May2021