Summary
Overview
Work History
Education
Skills
Certification
Websites
Languages
Timeline
Generic

Areful jony

Bronx,New York

Summary

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Innovative Front-End Developer with relevant hands-on experience in designing, developing, and managing complex websites and applications. Recognized for effective team collaboration, and strategic project management skills. Strength lies in knowledge of various programming languages, such as JavaScript, CSS, and HTML, along with strong problem-solving abilities. Previous work has made a significant impact by substantially improving user experience and website performance. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Manager

Little Caesars
New York, New York
11.2024 - Current
  • Ensured compliance with regulatory requirements and industry standards.
  • Streamlined communication channels, improving information flow and decision-making speed.
  • Resolved customer complaints professionally in accordance with company policy.

Front End Developer

zw solution
New York, New York
07.2023 - 08.2024
  • Maintained strong education in latest technologies, software, and hardware products for use in various projects.
  • Validated code for proper structuring, security and compatibility with different browsers, devices or operating systems.

Customer Service Representative

Leadburg Education Bangladesh LTD
Dhaka, Dhaka,Bangladesh
01.2023 - 08.2024
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.

Education

Bachelor of Science - Computer Science And Engineering

AMERICAN INTERNATIONAL UNIVERSITY - BANGLADESH
Dhaka,Bangladesh
12-2023

Skills

  • Advanced Microsoft office
  • Design development
  • Python
  • Skilled in Git
  • Microsoft Word
  • Jira - issue and project tracking software
  • Analytical and critical thinking
  • Troubleshooting
  • Resource Specialist

Certification

  • Food Service Establishment Permit | City of new york

Languages

English
Professional

Timeline

Manager

Little Caesars
11.2024 - Current

Front End Developer

zw solution
07.2023 - 08.2024

Customer Service Representative

Leadburg Education Bangladesh LTD
01.2023 - 08.2024

Bachelor of Science - Computer Science And Engineering

AMERICAN INTERNATIONAL UNIVERSITY - BANGLADESH
Areful jony