ARELI FIERROS
Sicklerville,NJ
Summary
Results-driven Operations Manager with a proven track record in process improvement, inventory control, and safety training. Committed to optimizing workflows and enhancing team performance in recycling operations.
Overview
2
2
Languages
1
1
Certification
8
8
years of professional experience
Work History
Operations Manager
OMNI RECYCLING GROUP
Pitman, New Jersey
10.2025 - Current
- Managed daily operations to enhance efficiency of recycling processes.
- Coordinated logistics for material collection and transportation.
- Oversaw inventory management to maintain optimal supply levels.
- Supervised daily workflow of employees to enhance productivity and uphold quality standards.
- Trained staff on operational safety protocols and equipment usage
- Implemented best practices for waste processing procedures.
- Monitored compliance with environmental regulations and standards.
- Developed schedules for workforce assignments and task completion.
Operations Manager
Republic Services
New Brunswick, New Jersey
03.2025 - 10.2025
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Managed daily operations to enhance recycling process efficiency.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Built strong operational teams to meet process and production demands.
- Monitored processes and team performance to enhance customer service quality.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Oversaw inventory control to maintain adequate stock levels and ensure timely replenishment.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Communicated effectively with dispatchers to coordinate delivery schedules and routes.
- Coordinated repair schedules with external contractors and service providers.
- Implemented preventive maintenance programs for building systems and equipment.
- Conducted regular inspections to maintain safety and compliance standards.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Operations Manager
Republic Services
Camden, New Jersey
11.2024 - 03.2025
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Identified deficiencies and conducted root-cause analysis to resolve issues.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Developed and implemented operational procedures that aligned with quality standards and improved overall service delivery.
- Collaborated with management team on long-term strategic planning initiatives for the organization.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Implemented safety protocols to ensure compliance with regulatory standards.
- Conducted regular safety audits to identify potential hazards and risks.
- Trained employees on proper safety procedures and equipment usage.
- Developed safety training materials tailored to industry-specific requirements.
- Conducted emergency response drills to prepare staff for potential incidents. to prepare staff for potential incidents.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Assigned work and monitored performance of project personnel.
- Analyzed business performance data and forecasted business results for upper management.
- Implemented quality control measures to uphold company standards.
- Evaluated individual and team business performance and identified opportunities for improvement.
Operations Supervisor
Republic Services
Camden, New Jersey
01.2022 - 11.2024
- Supervised daily operations to ensure efficient service delivery and workflow management.
- Trained team members on safety protocols and operational procedures for compliance.
- Coordinated schedules to optimize resource allocation and meet customer demands.
- Monitored inventory levels to maintain adequate supplies for smooth operations.
- Implemented process improvements to enhance operational efficiency within the team.
- Collaborated with management to address employee concerns and improve workplace culture.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Ensured compliance with all safety regulations in the workplace.
- Resolved customer complaints in a timely manner to maintain customer satisfaction.
- Developed strong relationships with customers through excellent customer service practices.
- Prepared reports on operational performance metrics and presented them to the management team.
- Assisted in the hiring process by conducting interviews and making recommendations for new hires.
- Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
- Implemented cost-saving measures throughout the organization's operations.
- Created processes for tracking inventory and supply levels in order to prevent stock-outs or overstocking.
- Oversaw quality control processes, achieving a XX% improvement in product and service quality.
- Operated machinery to produce components in a fast-paced manufacturing environment.
- Monitored equipment performance and reported issues to maintenance teams promptly.
- Supported training initiatives for new employees to enhance their onboarding experience. new operators on machine setup and safety protocols.
- Conducted quality checks on products to ensure adherence to specifications.
- Maintained a clean and organized workspace following safety regulations.
- Collaborated with team members to meet production targets efficiently.
Operations Clerk
Republic Services
Egg Harbor, New Jersey
01.2021 - 12.2022
- Managed daily operations and logistics for waste collection services.
- Coordinated schedules for service routes and driver assignments.
- Maintained accurate records of service transactions and inventory levels.
- Processed customer requests and inquiries efficiently and accurately.
- Processed customer orders and invoices, ensuring accuracy of information.
- Assisted in training new clerks on operational procedures and systems.
- Implemented process improvements to streamline daily workflows.
- Communicated effectively with team members to resolve service issues.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Supported compliance with safety regulations and company policies.
- Assisted in developing standard operating procedures for operations team.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Forklift Operator
Republic Services
Egg Harbor, New Jersey
01.2019 - 12.2020
- Loaded and unloaded trucks with careful attention to safety protocols.
- Operated forklifts to transport materials within facility.
- Maneuvered forklift skillfully around loaded pallets and boxes to ensure safe transport.
- Transported freight and stock between storage, production areas, and loading docks efficiently.
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
- Unloaded incoming items from trucks and rail cars and transported materials to staging area.
- Unloaded delivery trucks with products by hand or using a lift-gate truck.
- Maintained forklift equipment for optimal performance.
- Conducted daily safety inspections on equipment.
- Ensured safety procedures were followed when operating forklifts.
- Followed safety protocols to ensure workplace safety standards.
- Collaborated with team to streamline warehouse processes.
- Monitored inventory levels and reported discrepancies promptly.
- Communicated with supervisor and other warehouse staff to coordinate work.
- Transported material to correct locations and documented inventory changes.
- Supported training sessions for new operators on safe equipment usage and procedures.
- Followed standard work instructions accurately when picking, sorting, staging and scanning products.
- Used handheld scanners for warehouse management system compliance.
- Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
Education
Bachelor of Science - BACHELOR IN PEDAGOGY-PHYCOLOGY
UNIVDEP
MEXICO 05-2009
Skills
- Operations management
- Logistics coordination
- Inventory management
- Inventory control
- Regulatory compliance
- Safety compliance
- OSHA safety guidelines
- Process improvement
- Quality assurance
- Performance analysis
- Project management
- Team management
- Staff development
- Talent development
- Communication strategies
- Customer service
- Waste management
- Operational maintenance
- Equipment operation
- Maintenance coordination
- Computerized maintenance management system
- Maintenance strategy
- Problem solving
Languages
English
Professional
Spanish
Professional
Certification
- FRONT END LOADER OPERATOR
- FORKLIFT OPERATOR
- OSHA 10HRS
- HYDRAULIC AND POWER FLUID
- MATERIAL HANDLING CONVEYORS
- LEADERSHIP AND DIFFICULT CONVERSATIONS
Timeline
Operations Manager
OMNI RECYCLING GROUP
10.2025 - Current
Operations Manager
Republic Services
03.2025 - 10.2025
Operations Manager
Republic Services
11.2024 - 03.2025
Operations Supervisor
Republic Services
01.2022 - 11.2024
Operations Clerk
Republic Services
01.2021 - 12.2022
Forklift Operator
Republic Services
01.2019 - 12.2020
Bachelor of Science - BACHELOR IN PEDAGOGY-PHYCOLOGY
UNIVDEP