ARELI HERNANDEZ
Nampa,Idaho
Summary
Dynamic professional excelling in office administration and customer service. Expertise in patient scheduling, multi-line phone management, and maintaining accurate records, contributing to operational efficiency and compliance. Proven ability to exceed sales targets, enhancing customer satisfaction through effective communication.
Overview
4
4
years of professional experience
Work History
Office Administrator
Restore Physical Therapy
Boise, Idaho
01.2026 - Current
- Coordinated and managed daily administrative operations of the office.
- Managed patient scheduling and appointment confirmations for efficient clinic operations.
- Assisted in billing and insurance verification processes to support financial operations.
- Maintained accurate patient records in electronic health systems for compliance purposes.
Receptionist
Peterson Chrysler Dodge Jeep Ram
Nampa, USA
09.2023 - 10.2025
- Greeted and assisted visitors, ensuring positive first impressions and smooth entry processes.
- Managed multi-line phone systems, directing calls to appropriate departments efficiently.
- Processed incoming and outgoing mail, facilitating timely communication within the office.
- Utilized office software to maintain records and document interactions accurately.
- Handled cash transactions and maintained accurate records of sales and payments, supporting financial accountability.
- Performed clerical tasks including data entry, photocopying, scanning, and faxing, contributing to overall office efficiency.
Vendor
LeafFilter Gutter Protection
Eagle, USA
10.2022 - 06.2023
- Exceeded sales targets consistently by implementing effective sales strategies and techniques.
- Defined revenue and sales goals, presenting actionable plans to sales team.
- Created product displays in store to improve visibility and engage customers. and signage to attract customers and boost sales.
Education
HighSchool Diploma -
Columbia HighSchool
Nampa, IdahoSkills
- Office administration
- Patient scheduling
- Electronic health records
- Billing verification
- Record management
- File management
- Multi-line management
- Time management
- Organization skills
- Office management
Languages
Spanish, Native and bilingual
Timeline
Office Administrator
Restore Physical Therapy
01.2026 - Current
Receptionist
Peterson Chrysler Dodge Jeep Ram
09.2023 - 10.2025
Vendor
LeafFilter Gutter Protection
10.2022 - 06.2023
HighSchool Diploma -
Columbia HighSchool