ARELI MACIAS
MARIETTA,UNITED STATES
Summary
Dynamic professional with experience at Sam's Club, excelling in customer engagement and conflict resolution. Proven ability to enhance shopping experiences and streamline service processes, contributing to increased sales performance. Bilingual and skilled in effective communication, I thrive in team environments, ensuring customer satisfaction and operational efficiency.
Overview
2
2
years of professional experience
Work History
Associate
Sam's Club
Marietta, United States
03.2024 - 03.2025
- Assist customers with product inquiries, enhancing the shopping experience through attentive service.
- Efficiently manage inventory, ensuring product availability, and reducing stock discrepancies.
- Collaborate with the team to maintain store organization, contributing to increased sales performance.
- Implement safety protocols to ensure a secure shopping environment for customers and staff.
- Utilize point-of-sale systems to process transactions accurately, minimizing checkout time.
- Assist in multiple departments, making sure no one is behind.
Team Member
Chick-Fil-A
Marietta, United States
09.2022 - 03.2023
- Assisted customers efficiently, enhancing satisfaction and repeat visits.
- Collaborated with the team to streamline service processes, reducing wait times.
- Maintained cleanliness and organization, ensuring a welcoming environment.
- Resolved customer complaints promptly, improving overall service quality.
- Greeted customers upon entering the store with friendly demeanor.
Education
BACHELOR'S - PSYCHOLOGY
Kennesaw State University
Kennesaw, Georgia05-2028
HIGH SCHOOL DEGREE -
Osborne High School
Marietta, Georgia05.2024
Skills
- Conflict resolution
- Customer engagement
- Team collaboration
- Bilingual (expert)
- Creative problem solving
- Complex Problem-solving
- Leadership qualities
- Time management
- Effective communication
Languages
Spanish, Native
Timeline
Associate
Sam's Club
03.2024 - 03.2025
Team Member
Chick-Fil-A
09.2022 - 03.2023
BACHELOR'S - PSYCHOLOGY
Kennesaw State University
HIGH SCHOOL DEGREE -
Osborne High School
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