Areli Monarrez
Minooka,IL
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Licensed Esthetician
Sugaring NYC
05.2024 - Current
- Developed strong client relationships through effective communication skills and empathetic listening during consultations.
- Enhanced client satisfaction by providing high-quality waxing services and maintaining a clean workspace.
- Educated clients on proper aftercare procedures for optimal results and minimal discomfort.
- Maintained strict adherence to sanitation guidelines, promoting a safe and hygienic environment.
- Advised clients on proper home-care regimens.
Order Fullfillment Agent
Cresco Labs
12.2023 - Current
- Confirming packaging and marketing labels are correct on finished goods
- Creation of compliance labels using POS system
- Applying compliance labels to all products
- Confirming products' unit counts and compliance labels match dispensary manifests, ensuring no rejections or complaints from customers
- Toting and sealing all finished orders for delivery
- Placing customer orders on schedule based on logistics, on-hand inventory, and customer requests
Student Esthetician
Naperville Skin Institute
04.2022 - 07.2023
- Conducted skin analysis for clients to determine appropriate treatments and products.
- Maintained a clean and sanitary work environment in accordance with state regulations.
- Provided facial and body treatments to clients, such as waxing, exfoliation, massage, and skin care.
Order Picker
Michaels Distribution Warehouse
10.2020 - 03.2022
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Utilized scanning equipment for picking, packing and shipping orders.
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.
- Accurately picked orders from shelves and organized them for delivery.
- Attention to detail while ensuring quality control standards are met.
- Demonstrated ability to work well under tight deadlines and heavy workloads.
Cashier Supervisor
Burrito Locoo
01.2018 - 10.2020
- Greeted customers and responded to requests for information.
- Trained new hires in the use of POS systems, store policies and procedures, safety protocols, and customer service expectations.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Organized and managed daily cashier operations, ensuring accuracy of all financial transactions.
- Maintained an organized work environment by stocking shelves and cleaning up after each shift.
Seasonal Sales Associate
Party City
09.2017 - 01.2018
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained cleanliness of store environment including floors, windows, displays.
- Collected payments and provided accurate change.
Education
Licensed Esthetician - Esthetics
G Skin And Beauty Institute
Naperville, IL07-2023
High School Diploma -
Minooka Community High School
Minooka, IL05-2018
Skills
- Problem-Solving Skills
- Customer Service Abilities
- Positive Attitude
- Product Sales
Timeline
Licensed Esthetician
Sugaring NYC
05.2024 - Current
Order Fullfillment Agent
Cresco Labs
12.2023 - Current
Student Esthetician
Naperville Skin Institute
04.2022 - 07.2023
Order Picker
Michaels Distribution Warehouse
10.2020 - 03.2022
Cashier Supervisor
Burrito Locoo
01.2018 - 10.2020
Seasonal Sales Associate
Party City
09.2017 - 01.2018
Licensed Esthetician - Esthetics
G Skin And Beauty Institute
High School Diploma -
Minooka Community High School