Areli Santiago
Hemet,CA
Summary
Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty.
Overview
3
3
years of professional experience
Work History
Sales Associate
Staples, The Office Supply Superstore
11.2022 - 01.2024
- Organized stockroom shelves according to size, color or style.
- Upsold additional items based on customer interests and needs.
- Processed transactions using a point-of-sale system.
- Greeted customers and provided exceptional customer service.
- Attended weekly team meetings to review performance goals and objectives.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Engaged customers in friendly, professional dialogue to determine needs.
- Adapted sales strategies based on customer interactions and feedback to improve results.
Restaurant Waiter
Rosas Kitchen
04.2021 - 06.2021
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- Answered phone calls providing information about restaurant services, hours of operation, menu items.
- Replenished stocks of napkins, silverware and other dining room supplies as needed.
- Greeted customers, provided menus and answered questions about menu items.
- Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
- Took accurate food and drink orders, using a POS ordering software system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
Education
No Degree - Graphic Design
Palomar College
San Marcos, CASkills
- Order Processing
- Contract Preparation
- Product Sales
- Payment Processing
- Stocking and Receiving
- Time Management
- Written and oral communication skills
- Reading comprehension skills
- Merchandising knowledge
- Display Setup
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Staples, The Office Supply Superstore
11.2022 - 01.2024
Restaurant Waiter
Rosas Kitchen
04.2021 - 06.2021
No Degree - Graphic Design
Palomar College