Areli Torres
Lakewood,CO
Summary
Accomplished Office Manager with over 8 years of management experience, excelling in fundraising strategies and operations management. Proven track record in enhancing donor retention rates and optimizing workflows. Bilingual in English and Spanish, leveraging clear communication to drive successful campaigns and foster strong relationships.
Overview
12
12
years of professional experience
Work History
Office Manager
High Water Consulting
Lakewood, CO
12.2023 - Current
- Sales, fundraising, & marketing.
- Provided Return on investment to non profit organizations through monthly donations, hiring and interviewing candidates through Indeed, maintaining high retention rates for donations, training fundraisers in the field, canvassing, booths, choosing residential areas to canvass, driving teams out, handling charity campaigns, sales workshops, and creating personal connections with donors through face to face marketing.
- Non-profit campaigns worked with: Covenant House, CARE International, No Kid Hungry, Armed Services YMCA, HEIFER International, Project HOPE, PLAN International, & United Breast Cancer Foundation.
Assistant General Manager
Modern Market Eatery
Greenwood Village, CO
05.2022 - 12.2023
- Managed daily operations of fresh food department, ensuring product quality and freshness.
- Trained and supervised team members on food safety and handling procedures.
- Coordinated inventory management, including ordering and stock rotation processes.
- Conducted regular inspections of equipment and facilities to ensure they meet health code requirements.
- Coordinated product deliveries from vendors to ensure quality standards were met.
Shift Leader
Longs Drugs (CVS)
Mililani Mauka, HI
05.2021 - 05.2022
- Trained new employees on store policies and customer service standards.
- Managed inventory levels and conducted regular stock assessments for accuracy.
- Resolved customer inquiries and complaints to enhance satisfaction.
- Assisted in promotional displays and product placement strategies in-store.
Assistant Manager
Speedy Cash/Curo Management
Wichita, KS
08.2020 - 04.2021
- Monitored cash handling processes to maintain accuracy and security of transactions.
- Handled cash deposits and withdrawals with attention to detail.
- Maintained compliance with bank policies and procedures consistently.
- Reviewed completed work to verify consistency, quality, and conformance.
- Processed loan applications and verified customer documentation efficiently.
- Assisted customers in understanding terms and conditions of loans offered.
Server/trainer
Abuelos Mexican Food Embassy
Wichita, KS
01.2018 - 12.2020
- Provided exceptional customer service in fast-paced dining environment.
- Assisted guests with menu selections and dietary restrictions effectively.
- Trained new servers on restaurant policies and service standards.
- Handled customer inquiries and resolved issues promptly and professionally.
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
Assistant Manager
Sonic Drive In
Newton, KS
11.2013 - 12.2017
- Supervised daily operations and staff activities in a high-volume fast food environment.
- Managed inventory levels and ordered supplies to maintain efficient service flow.
- Trained new employees on customer service standards and food safety practices.
- Implemented quality control measures to uphold food preparation standards.
- Resolved customer complaints and ensured satisfaction through effective communication.
Education
2 years of College -
Hutchinson Community College
Newton, Kansas12.2018
High school Diploma -
Newton High School
Newton, Kansas01.2016
Skills
- Fluent in English and Spanish
- 2 years of sales experience
- 8 management experience
- Fundraising strategies
- Food safety compliance
- Data analysis
- Clear oral/written communication
- Workflow optimization
- Operations management
- Banking operations
- Training and coaching
References
- Sara Carter, (720) 594-9614
- Andy Campbell, (303) 576-6972
- Matt Wrinn, (303) 669-8296
- Dawn Medina, (785) 564-0349
Languages
English
Professional
Spanish
Professional
Timeline
Office Manager
High Water Consulting
12.2023 - Current
Assistant General Manager
Modern Market Eatery
05.2022 - 12.2023
Shift Leader
Longs Drugs (CVS)
05.2021 - 05.2022
Assistant Manager
Speedy Cash/Curo Management
08.2020 - 04.2021
Server/trainer
Abuelos Mexican Food Embassy
01.2018 - 12.2020
Assistant Manager
Sonic Drive In
11.2013 - 12.2017
2 years of College -
Hutchinson Community College
High school Diploma -
Newton High School
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