Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Arelis Cortez

Phoenix,AZ

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Sale Representative

Abercrombie & Fitch
08.2022 - 09.2023
  • Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
  • Communicated with clients and customers to gather, provide and share updated information on products and services.
  • Learned and utilized upselling techniques to encourage customers to make additional purchases and increase sales.
  • Managed inventory to provide customers with access to products in high demand.

Education

High School Diploma -

Maryvale High School
Phoenix, AZ
05.2022

Skills

  • Problem-Solving Strengths
  • Sales Expertise
  • Selling Skills
  • Customer Relations
  • Report Transcription
  • Retail Sales Customer Service
  • Stocking and Replenishing
  • Microsoft Word
  • Process Transactions
  • Shipping Procedures Understanding

Certification

  • Certified brow lamination (own business)

Languages

Spanish
Full Professional

Timeline

Sale Representative

Abercrombie & Fitch
08.2022 - 09.2023

High School Diploma -

Maryvale High School
  • Certified brow lamination (own business)
Arelis Cortez