ARELIS GOMEZ
Bronx,NY
Summary
Dedicated housekeeping and lobby attendant committed to maintaining cleanliness and organization in hotel environments, ensuring a professional atmosphere for guests. Expertise in cleaning high-traffic and infection-prone areas, such as bathrooms and kitchens, with meticulous attention to detail. Well-organized team player prioritizing guest satisfaction while demonstrating adaptability to meet evolving needs. Recognized for exceptional time management skills, reliability, and a results-driven approach to all tasks.
Overview
13
13
years of professional experience
Work History
Housekeeping Room Attendant
Paramount Hotel
10.2019 - Current
- Performed comprehensive cleaning duties, including sweeping, mopping, and vacuuming across 14 credits.
- Developed an organized supply system to ensure effective resource allocation based on projected customer requirements.
- Conducted thorough removal of items for disposal, ensuring a tidy and presentable environment.
- Cultivated strong relationships with clients and patrons through effective communication and attentive service.
- Assessed client needs and implemented tailored deep cleaning services to achieve optimal cleanliness and hygiene standards.
- Conducted thorough inspections and maintained cleanliness in guest rooms and public spaces to promote a welcoming environment.
- Assessed room conditions meticulously to ensure alignment with quality assurance protocols.
Housekeeping Lobby Attendant
New Yorker Hotel by Wyndham
05.2018 - 03.2020
- Achieved a pristine lobby environment through effective cleaning and sanitation practices. Eliminated waste to foster a positive first impression for visitors.
- Managed inventory and arrangement of amenities, ensuring prompt availability for customer satisfaction.
- Identified and reported discrepancies to the manager in charge to maintain workflow efficiency.
- Conducted comprehensive cleaning procedures for men's and women's bathrooms, enhancing overall facility maintenance.
- Engaged with guests in a friendly and respectful manner while fulfilling assigned tasks.
- Ensured cleanliness and dryness of revolving doors to maintain facility standards.
- Oversaw cleanliness and systematic organization of lobby area, enhancing overall guest satisfaction.
- Responded to guest inquiries with accurate information regarding hotel services and local points of interest.
Housekeeping Room Attendant
Viceroy New York
09.2013 - 06.2017
- Achieved high standards of cleanliness by efficiently changing linens and making beds. Maintained a clutter-free environment through effective removal of used amenities and trash. Enhanced guest satisfaction by ensuring timely restocking of amenities.
- Conducted comprehensive cleaning of all bathroom elements, including tubs, sinks, and showers, to maintain a pristine environment.
- Achieved a spotless environment through meticulous dusting of furniture and fixtures. Enhanced cleanliness by efficiently vacuuming carpets. Consistently completed all cleaning assignments on schedule.
- Notified housekeeping manager of maintenance repairs immediately to maintain operational efficiency.
- Conducted thorough inspections and maintained cleanliness and hygiene in all guest rooms and communal spaces.
- Performed meticulous evaluations of room conditions, focusing on adherence to established quality criteria.
Education
Associate of Science - General Accounting
Mercy College of Health Sciences
Dobbs Ferry, NYSkills
- Effective communication skills
- Adapt quickly to dynamic work settings
- Effective coordination
- Supportive team participant
- Fluent in Spanish
- Customer service
- Cleaning bathrooms
- Guest relations
- Vacuuming and sweeping
Accomplishments
- Cleaned an average of 14 rooms per day.
- Supervised team of 15 staff members.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Housekeeping Room Attendant
Paramount Hotel
10.2019 - Current
Housekeeping Lobby Attendant
New Yorker Hotel by Wyndham
05.2018 - 03.2020
Housekeeping Room Attendant
Viceroy New York
09.2013 - 06.2017
Associate of Science - General Accounting
Mercy College of Health Sciences