ARELIS RUBIO
Santa Fe Springs,CA
Summary
Compassionate and proactive community support advocate with expertise in facilitating remote assistance programs. With a strong background in conflict resolution and active listening, I excel at addressing community concerns and fostering connections that promote inclusion and support for all members.
Dynamic social community support professional with a proven track record in fostering online engagement and building inclusive communities. Adept at utilizing digital platforms to enhance communication and support, I am committed to empowering individuals through empathetic service and innovative solutions tailored to diverse needs.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Customer Relations
Parts Authority
Santa Fe Springs, CA
05.2022 - Current
- Developed and maintained strong customer relationships in the logistics and healthcare sectors, enhancing client satisfaction and retention rates by 25%.
- Implemented effective communication strategies to resolve customer inquiries and complaints promptly, improving overall service quality in healthcare logistics.
- Collaborated with cross-functional teams to streamline customer service processes, resulting in a 15% reduction in response time within the logistics industry.
Administration Assistant/Clerk
Parts Authority
Pico Rivera, CA
08.2017 - 04.2022
Education
GENERAL CLASSES -
University of La verne
04.2026
GENERAL CLASSES -
El Camino College
04.2026
Skills
- Empathy
- Problem-solving
- Communication
- Collaboration
- Adaptability
Personal Information
Date of Birth: 09/12/81
Certification
- Child Care
- CPR
- First Aid
Languages
- English
- Spanish, Native
- English, Native
Timeline
Customer Relations
Parts Authority
05.2022 - Current
Administration Assistant/Clerk
Parts Authority
08.2017 - 04.2022
GENERAL CLASSES -
University of La verne
GENERAL CLASSES -
El Camino College