Arelis M. Perez Aponte
Ponce
Summary
Dynamic and dedicated professional with extensive experience in customer service and hospitality, notably at Orlando Health South Seminole Hospital. Proven ability to enhance guest relations and maintain high cleanliness standards. Skilled in multitasking and teamwork, consistently delivering exceptional service and ensuring a welcoming environment for all guests.
Overview
5
5
years of professional experience
Work History
Housekeeping Room Attendant
Orlando Health South Seminole Hospital
Longwood, FL
02.2022 - 05.2025
- Managed linen inventory effectively by tracking usage trends and collaborating with laundry staff to maintain optimal stock levels at all times.
- Trained new team members in proper cleaning techniques and safety protocols, ensuring consistent service quality across the board.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
Production Worker
Christy Distribution
Orlando, FL
01.2021 - 01.2022
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
Waitress
Truffles and Trifles
Orlando, FL
12.2019 - 11.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out.
Education
High School Diploma -
Edgewater High School
Orlando, FL05.2019
Skills
- Customer service
- Cleaning bathrooms
- Guest relations
- Vacuuming and sweeping
- Customer service-focused
- Hospitality standards knowledge
- Multitasking and prioritizing
- Guest service and support
- Teamwork and collaboration
- Organizational skills
- Professional and courteous
- Multitasking Abilities
Timeline
Housekeeping Room Attendant
Orlando Health South Seminole Hospital
02.2022 - 05.2025
Production Worker
Christy Distribution
01.2021 - 01.2022
Waitress
Truffles and Trifles
12.2019 - 11.2020
High School Diploma -
Edgewater High School