Arelly Mendoza
Groves,TX
Summary
I am a dedicated bilingual healthcare and customer service worker who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. With proven knowledge of patient communications, patients needs, and customer service to successfully fill positions at your office. I am very detail oriented and hardworking with the drive to succeed. Open to feedback and training.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
Server
Juanita’s Country Kitchen
Nederland, Texas
11.2024 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Took and processed food and beverage orders accurately.
- Maintained cleanliness and organization of dining area and kitchen stations.
- Assisted in training new servers on menu items and service protocols.
- Handled cash transactions and processed payments efficiently at the register.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Followed health safety guidelines when preparing and serving food products.
Abundance Sweets LLC
07.2023 - Current
- Bake and decorate cupcakes, cakes, flan, and chocoflan.
- Package and label baked goods with care instructions and food allergens.
- Resolve customer concerns with a positive approach and timely manner.
- Deliver orders to customer locations within a time frame.
Oral surgery assistant
Greater Beaumont Oral & Maxillofacial Surgery
06.2020 - 01.2023
- Obtained, reviewed and provided health history to the surgeon at the beginning of every appointment before treatment was started.
- Organized and faxed letters, referrals, and patient charts.
- Stocked treatment rooms and carts
- Processed cash, cards, insurance claims and care credit payments
- Managed and tracked all biopsy procedures performed.
- Assisted surgeon throughout surgery procedures to ensure proper care, administered medication and track vitals while the patient was sedated.
Bartender
El Viejo Tony
Port Arthur, TX
05.2018 - 06.2020
- Welcomed and acknowledged guests who came to the bar area.
- Received cash and card payments.
- Used correct cleaning, sanitizing, and food handling procedures to maintain optimal protections for customers.
Dental assistant student
Dental Assisting Clinicals, SETX
01.2019 - 08.2019
- Teamwork, easily build relationships, electronically charted in detail patient's information and procedures that were done during visit.
- Greeted patients and brought them to an exam room.
- Answered questions about procedures.
Hostess
El Viejo Tony
Port Arthur, TX
07.2016 - 05.2018
- Answered phone calls, worked the cash register, greeted and acknowledged guests, accepted and organized reservations, addressed guests' requests or complaints to a manager.
Education
Business Development
Lamar Institute of Technology
Beaumont, TX 09.2024 - 11.2024
Registered Dental Assistant -
Lamar State College-Orange
Orange, TX 08.2018 - 08.2019
High school diploma -
Memorial High School
Port Arthur, TX 08.2014 - 06.2018
Skills
- Bilingual
- Adaptability
- Multitasking
- Quick learner
- Active listening
- Customer service
- Good organization
- Excellent verbal communication
- Great mathematical thinking
- Ability to accept criticism and work well under pressure
- Electronic health records
- CPR/BLS
References
- Corinna White, Retired Oral surgery office manager, (409) 673-2352
- Colleen Campbell Baker, Registered Dental Assistant, (409) 782-3835, Colleen.Baker@lsco.edu, Director of the dental assistant program at Lamar State College Orange
- Dr. Ravi, Oral surgeon at Greater Beaumont Oral & Maxillofacial Surgery (409) 832-2532
Timeline
Server
Juanita’s Country Kitchen
11.2024 - Current
Business Development
Lamar Institute of Technology
09.2024 - 11.2024
Abundance Sweets LLC
07.2023 - Current
Oral surgery assistant
Greater Beaumont Oral & Maxillofacial Surgery
06.2020 - 01.2023
Dental assistant student
Dental Assisting Clinicals, SETX
01.2019 - 08.2019
Registered Dental Assistant -
Lamar State College-Orange
08.2018 - 08.2019
Bartender
El Viejo Tony
05.2018 - 06.2020
Hostess
El Viejo Tony
07.2016 - 05.2018
High school diploma -
Memorial High School
08.2014 - 06.2018