Arely De Los Santos
Marble Falss,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Manager position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Event Management Staff Member
The Retreat At Balcones
04.2020 - Current
- Boosted attendee satisfaction by providing exceptional customer service and promptly addressing concerns.
- Monitored emerging industry trends to improve event experiences and stay ahead of competitors continually.
- Negotiated favorable contracts with venues and suppliers, securing cost-effective deals while maintaining high-quality standards.
- Developed detailed event schedules, ensuring timely execution of all activities and seamless transitions between segments.
- Helped organize and manage successful events with attendance of over 300 people
Sales Representative
Expedia Group
03.2017 - 12.2018
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased sales revenue by identifying and targeting high-potential accounts.
Education
Associate of Applied Science - Hospitality Administration And Management
Austin Community College
Austin, TX12.2025
No Degree - English-as-a-Second-Language Education
HOFT Institute
Austin, TX04.2023
Skills
- Event security
- Deadline Management
- Guest Management
- Brand Awareness
- Availability
- Time Managemnet
Certification
Food Handler Certification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Event Management Staff Member
The Retreat At Balcones
04.2020 - Current
Sales Representative
Expedia Group
03.2017 - 12.2018
Associate of Applied Science - Hospitality Administration And Management
Austin Community College
No Degree - English-as-a-Second-Language Education
HOFT Institute
Food Handler Certification
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