Arely Galicia

Sun Valley,CA

Summary

Dynamic Secretary at V&A Jewelry INC with a proven track record in enhancing operational efficiency through meticulous file management and effective vendor coordination. Skilled in accounts receivable and customer service, I resolved client issues promptly, contributing to improved retention and increased revenue. Adept at using Microsoft Office to streamline communications and billing processes.

Overview

years of professional experience

Work History

Secretary

V&A Jewelry INC

Los Angeles, CA

05.2021 - Current

Coordinated communications, taking calls, responding to emails and interfacing with clients.
Assisted with accounts receivable and accounts payable functions.
Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
Responded to customer issues to provide immediate resolution and improve retention.
Kept office equipment functional and supplies well-stocked to promote efficient operations.
Reviewed billing statements for accuracy prior to submitting them for payment processing.

Education

High School Diploma -

North Valley Military Institute

Sun Valley, CA

06-2021

Skills

Microsoft Office
Data entry
Accounts payable
Accounts receivable
File management
Communication skills
Customer service
Organizational skills

Attention to detail
Time management
Billing review
Vendor coordination
Supply restocking
Mail distribution
Phone reception

Languages

Spanish

Full Professional

English