Arely Luna
Idaho Falls,ID
Summary
Highly efficient employee well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
5
5
years of professional experience
Work History
Shift Lead
Pie Hole Pizzeria
07.2023 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained and mentored new employees to maximize team performance.
Bartender/Server
Idaho Falls Country Club
04.2022 - 08.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Barista
City Bagels & Bakery
07.2021 - 03.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Retail Sales Associate
The Nayborhood
11.2021 - 01.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Server
Pachangas
06.2021 - 07.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Restaurant Team Member
Firehouse Subs
10.2020 - 06.2021
- Greeted guests pleasantly and answered menu questions.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Operated register to process payments and collect cash payment for order totals.
- Used cash registers and calculators to prepare bills, accept payments and make change.
Team Member
Northwest Cosmetics
05.2020 - 08.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Maintained productive, efficient approach to all tasks.
Team Member
Arby's Restaurant
04.2018 - 08.2018
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
High School Diploma -
Idaho Falls Senior High School
Idaho Falls, ID06.2021
Skills
- Shift Work
- Customer Loyalty
- Safe Work Practices
- Loss Prevention Strategies
- Quality Standards
- Safety Understanding
- Money Handling
- Heavy Lifting
- Pollution Prevention
- Attention to Detail
- Guest Satisfaction
- Public Health
Languages
Spanish
Native or Bilingual
Timeline
Shift Lead
Pie Hole Pizzeria
07.2023 - Current
Bartender/Server
Idaho Falls Country Club
04.2022 - 08.2022
Retail Sales Associate
The Nayborhood
11.2021 - 01.2022
Barista
City Bagels & Bakery
07.2021 - 03.2022
Server
Pachangas
06.2021 - 07.2021
Restaurant Team Member
Firehouse Subs
10.2020 - 06.2021
Team Member
Northwest Cosmetics
05.2020 - 08.2020
Team Member
Arby's Restaurant
04.2018 - 08.2018
High School Diploma -
Idaho Falls Senior High School
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