Arely Medina
Anna,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Cantina Lime Cocinas Y Copas
Anna, TX
04.2023 - 06.2024
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Job Skills Trainer
NVZUN
Bonham, TX
06.2023 - 08.2023
- Developed and conducted training for new employees on company policies, procedures, and safety protocols.
- Provided feedback to employees on their progress and development goals.
- Utilized various teaching techniques such as role-playing, lectures, demonstrations, and workshops to enhance skill development.
- Established positive relationships with trainees by providing support during the learning process.
- Promoted program engagement and adherence to training principles by applying motivational and interpersonal skills.
Server
Arroyo's Mexican Restaurant
Van Alstyne, TX
09.2021 - 08.2023
- Provided excellent customer service to ensure satisfaction.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Planned and completed group projects, working smoothly with others.
- Took orders from customers accurately and in a timely manner.
- Maintained records of transactions made during shift as required by law or company policy.
Education
Bachelor of Arts - Political Science
Texas A&M University - Corpus Christi
Corpus Christi, TX05-2027
High School Diploma -
Anna High School
Anna, TX05-2023
Skills
- Conflict Resolution
- Active Learning
- Complex Problem-Solving
- Service prioritization
- Reading Comprehension
- Guest Relations
Languages
Spanish
Native/ Bilingual
Certification
- Job Skills Trainer - 06/2023
Affiliations
*Anna High School Soccer Team: August 2019 - May 2021
*National Honor Society: August 2021 - May 2023
*Political Science Club: February 2024 - Present
*Pre-Law Society: March 2024 - Present
Timeline
Job Skills Trainer
NVZUN
06.2023 - 08.2023
Restaurant Hostess
Cantina Lime Cocinas Y Copas
04.2023 - 06.2024
Server
Arroyo's Mexican Restaurant
09.2021 - 08.2023
Bachelor of Arts - Political Science
Texas A&M University - Corpus Christi
High School Diploma -
Anna High School
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