Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Arely Najera

Houston,TX

Summary

Responsible and motivated student eager to apply education in the workplace. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

2
2
Languages
1
1
Certification
2
2
years of post-secondary education
5
5
years of professional experience

Work History

Customer Service Representative

Service Partners
Houston, Texas
02.2024 - Current
  • Resolved customer complaints through effective communication and problem-solving.
  • Processed customer billing inquiries and resolved discrepancies efficiently.
  • Managed schedules and dispatch assignments to optimize driver workloads.
  • Managed inventory levels to ensure product availability and reduce shortages.

Guest Services

The Dump Furniture Outlet
Houston, Tx
09.2022 - 02.2024
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Ensured compliance with company policies and regulations regarding guest services operations.

Cash Office/MOD Plus

DD's Discount
Houston, Texas
07.2021 - 09.2022
  • Constantly been number 1 on cashier performance report - being able to quickly manage customers in a fast paced environment.
  • Keeping track of money; ensuring it matches records for the deposits, and tilling in registers for the opening of the store.
  • Provide assistance on manager duties.

Education

Bachelor of Science - Accounting

Western Governors University
Salt Lake City, UT
07.2026 - 09.2026

Associate of Science - Computer Science

Houston Community College
Houston, TX
08.2023 - 05.2025

Skills

  • Customer service
  • Quickbooks Online
  • Data management
  • Microsoft Office Suite

Certification

  • Accounting Certificate Level 1, Lone Star College System, 2026

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Bachelor of Science - Accounting

Western Governors University
07.2026 - 09.2026

Customer Service Representative

Service Partners
02.2024 - Current

Associate of Science - Computer Science

Houston Community College
08.2023 - 05.2025

Guest Services

The Dump Furniture Outlet
09.2022 - 02.2024

Cash Office/MOD Plus

DD's Discount
07.2021 - 09.2022
Arely Najera