Responsible and motivated student eager to apply education in the workplace. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
2
2
Languages
1
1
Certification
2
2
years of post-secondary education
5
5
years of professional experience
Work History
Customer Service Representative
Service Partners
Houston, Texas
02.2024 - Current
Resolved customer complaints through effective communication and problem-solving.
Processed customer billing inquiries and resolved discrepancies efficiently.
Managed schedules and dispatch assignments to optimize driver workloads.
Managed inventory levels to ensure product availability and reduce shortages.
Guest Services
The Dump Furniture Outlet
Houston, Tx
09.2022 - 02.2024
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Balanced daily transactions on a computerized point-of-sale system.
Ensured compliance with company policies and regulations regarding guest services operations.
Cash Office/MOD Plus
DD's Discount
Houston, Texas
07.2021 - 09.2022
Constantly been number 1 on cashier performance report - being able to quickly manage customers in a fast paced environment.
Keeping track of money; ensuring it matches records for the deposits, and tilling in registers for the opening of the store.
Provide assistance on manager duties.
Education
Bachelor of Science - Accounting
Western Governors University
Salt Lake City, UT
07.2026 - 09.2026
Associate of Science - Computer Science
Houston Community College
Houston, TX
08.2023 - 05.2025
Skills
Customer service
Quickbooks Online
Data management
Microsoft Office Suite
Certification
Accounting Certificate Level 1, Lone Star College System, 2026