Arelys Herrera
Pico Rivera,CA
Summary
Dynamic professional with a proven track record in customer service and team collaboration, honed across roles at Big Saver Foods and Pinturas Auto Lac Nicaragua. Excelled in stock rotation and handling customer inquiries, ensuring satisfaction. Demonstrates punctuality, reliability, and a keen ability to maintain detailed records, contributing to enhanced operational efficiency.
Overview
11
11
years of professional experience
Work History
Bakery Clerk
Big Saver Foods
Pico Rivera, CA
02.2013 - 09.2013
- Greeted customers, answered questions, and provided product knowledge.
- Maintained cleanliness of bakery area by sweeping floors, wiping down counters, and restocking items.
- Verified that all products were labeled with correct pricing information.
Administrative Assistant
Pinturas Auto Lac Nicaragua
Managua, NIcaragua
02.2005 - 07.2006
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Answered questions from customers regarding products and services offered by the company.
- Directed customer inquiries to appropriate department personnel.
- Product delivery monitoring.
Collection Account Representative
Bookstore Jardin SA NIcaragua
Managua, Nicaragua
04.2002 - 09.2002
- Maintained detailed records of all collection activities in the system.
- Recorded and updated customer personal accounts with accurate contact information.
- Maintenance of client files, such as paid and payable invoices.
Education
Serve Safe Food Handler -
El Rancho Adult Educaiton Center
Pico Rivera, CA03-2023
Bachelor of Business Administration With A Major in Marketing -
Central American University UCA
12-2004
GED -
El Rancho Adult Education Center
Pico Rivera, CASkills
- Stock Rotation
- Customer Service
- Punctual and Reliable
- Team Collaboration
- Competent in handling customer inquiries via phone
- Collaborated with other departments to ensure customer satisfaction
- Surface cleaning
- Cash Handling
Languages
Spanish
Professional
English
Limited
Accomplishments
- Recognition for being a supportive parent of a student at Rio VIsta Elementary School.
Timeline
Bakery Clerk
Big Saver Foods
02.2013 - 09.2013
Administrative Assistant
Pinturas Auto Lac Nicaragua
02.2005 - 07.2006
Collection Account Representative
Bookstore Jardin SA NIcaragua
04.2002 - 09.2002
Serve Safe Food Handler -
El Rancho Adult Educaiton Center
Bachelor of Business Administration With A Major in Marketing -
Central American University UCA
GED -
El Rancho Adult Education Center
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