Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Aren Goad

Granite Falls,WA

Summary

Dynamic project manager with extensive experience at Jacuzzi and Blue Grass Construction LLC. Proven track record in enhancing customer satisfaction and reducing errors through effective communication and quality control. Skilled in construction management and task delegation, consistently delivering high-quality results while fostering strong team collaboration.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Lead Installer

Jacuzzi
09.2024 - Current
  • Improved customer satisfaction by providing efficient and accurate installations.
  • Reduced installation errors by implementing thorough quality control measures.
  • Mentored junior installers, fostering a positive learning environment for skill development.
  • Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
  • Resolved technical issues efficiently, utilizing extensive knowledge of product specifications and performance capabilities.

Project Manager and Crew Lead

Blue Grass Construction LLC
05.2017 - 07.2023
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.

Department Manager

Home Depot
03.2015 - 04.2017
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.

Project Manager

Rehab LLC
06.2012 - 01.2015
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring the timely delivery of high-quality results.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Monitored progress against established goals, adjusting schedules and resources to keep projects on track.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team's ability to deliver results.

Education

Edmonds Woodway Highschool
Edmonds, WA
06-1998

Skills

  • Power tools operation
  • Mechanical aptitude
  • Task delegation
  • System installations
  • Blueprint reading
  • Construction management
  • Project management

Certification

OSHA 10

Timeline

Lead Installer

Jacuzzi
09.2024 - Current

Project Manager and Crew Lead

Blue Grass Construction LLC
05.2017 - 07.2023

Department Manager

Home Depot
03.2015 - 04.2017

Project Manager

Rehab LLC
06.2012 - 01.2015

Edmonds Woodway Highschool

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Aren Goad