Areshia Gibbs-Bradley
Waterford,Michigan
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Mortgage Customer Service Representative
Proctor Loan Proctor
Troy, MI
12.2023 - Current
- Offered exceptional customer care to mortgage customers through prompt and accurate inquiry resolution.
- Maintained precise records of customer interactions and transactions, ensuring thorough documentation of inquiry specifics within the database system.
- Assisted customers with inquiries and consultations regarding loan products and associated services.
Customer Specialist
PORSCHE CUSTOMER INTERACTION CENTER
Auburn Hills, MI
03.2023 - 12.2023
- Ensured documentation such as invoices and shipping paperwork met standards of accuracy and compliance.
- Performed verification of invoice accuracy through data import, scanning, and manual keying processes.
- Achieved accurate and efficient data input in diverse software applications.
Operation Specialist
United Shores
PONTIAC, MI
01.2019 - 06.2022
- Ensured the accuracy and compliance of documentation through evaluation of invoices and shipping paperwork
- Validated invoice accuracy through multiple verification methods such as data import, scanning, and manual keying processes
- Ensured precise input of data into the appropriate fields across various software applications.
Education
Bachelor of Science -
Oakland University
Rochester, MI05-2025
Associate in Arts -
OAKLAND COMMUNITY COLLEGE
Auburn Hills, MI06.2020
High School Diploma -
INTERNATIONAL TECHNOLOGY ACADEMY
Pontiac, MI06.2015
Skills
- Expert in Microsoft Office, with a focus on Excel and PowerPoint
- Communication skills including Presentation and listening
- Web and tech savvy, require little to no training
- Issue and Complaint Resolution
- Customer Data Confidentiality
- Customer Service
- Document processing
Timeline
Mortgage Customer Service Representative
Proctor Loan Proctor
12.2023 - Current
Customer Specialist
PORSCHE CUSTOMER INTERACTION CENTER
03.2023 - 12.2023
Operation Specialist
United Shores
01.2019 - 06.2022
Bachelor of Science -
Oakland University
Associate in Arts -
OAKLAND COMMUNITY COLLEGE
High School Diploma -
INTERNATIONAL TECHNOLOGY ACADEMY
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