Aretha Jefferson
Antioch,CA
Summary
Results-driven Care Coordinator with expertise in case management and patient education. Proven ability to implement care plans and enhance communication among clients, families, and providers. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
8
8
years of professional experience
Work History
Care Coordinator
Bay Area Community Services
Oakland, CA
04.2024 - Current
- Coordinated care plans for clients, ensuring alignment with their needs and goals.
- Facilitated communication between clients, families, and service providers to improve care delivery.
- Managed case documentation in compliance with organizational policies and state regulations.
- Conducted assessments to determine client eligibility for services and support programs.
Security Officer
Allied Universal Security Services
Oakland, CA
02.2022 - 03.2024
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify potential hazards and security concerns.
- Responded promptly to alarms and incidents, coordinating with law enforcement when necessary.
- Established access control procedures to verify credentials of visitors and employees.
Lead Mental Health Technician
Telecare Villa Far Mont
San Leandro, CA
01.2018 - 04.2022
- Administered therapeutic interventions to support patients' mental health needs.
- Monitored patient behavior and reported changes to healthcare team.
- Assisted in developing and implementing individualized care plans.
- Educated patients and families on coping strategies and treatment options.
Education
High School Diploma -
Sky Line High School
Oakland, CA6 2000
Skills
- Case management
- Documentation
- Patient education
- Organizational skills
- De-escalation techniques
- Behavior observation
- Stress reduction techniques
- Suicide prevention
- Report writing
- Incident reporting
- Security guard license
- General security
Icon
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Timeline
Care Coordinator
Bay Area Community Services
04.2024 - Current
Security Officer
Allied Universal Security Services
02.2022 - 03.2024
Lead Mental Health Technician
Telecare Villa Far Mont
01.2018 - 04.2022
High School Diploma -
Sky Line High School