Aretha Young
Copperas Cove,USA
Summary
Meticulous professional with many years of experience. Reviewed written records to verify and transcribe data fields into electronic databases. Collaborated with supervisors and professionals to understand scope of data entry tasks, correct errors, and improve standard operating procedures. Tireless in creating complete, accurate records.
Overview
6
6
years of professional experience
Work History
Sortation Associate
Amazon.com Services LLC
09.2022 - Current
- Resolved complex data entry issues efficiently, minimizing disruptions to workflow
- Exceeded quality goals to support team productivity.
- Entered data into spreadsheets, documents and databases with high accuracy rate.
- Maintained data entry requirements by following data program techniques and procedures.
- Utilized specialized software applications related to the job role.
Support Operations Management Supervisor
U.S. Army
03.2020 - 03.2022
- Managed, tracked, and compiled daily operational readiness reports.
- Maintained personnel records of service members including promotions and transfers.
- Established, maintained and updated employee files.
- Performed administrative tasks such as filing, typing, copying and scanning documents.
- Maintained confidentiality when dealing with sensitive personal information regarding military personnel records.
- Updated daily rosters reflecting changes in unit assignments or duties performed by individual soldiers.
- Compiled data from multiple sources into a single document or report format.
- Inputted data into computer databases in order to update information about individual service members.
- Created spreadsheets for tracking personnel information such as medical records, training certifications, awards.
- Verified accuracy of all documentation pertaining to military personnel before submitting it for processing.
Maintenance Control Sergeant
U.S. Army
03.2019 - 03.2020
- Excelled in overall management, and was directly responsible for the company receiving the Army Award for Maintenance Excellence, which is conducted each year to recognize Army units and their activities that have demonstrated excellence in maintenance logistical operations.
- Supervised all areas of maintenance and logistics, which resulted in earning commendable ratings during Brigade and FORSCOM inspections; managed tasks for 86 personnel, which increased man-hour utilization to over 80%.
- Managed inventory and supplies to ensure materials were available when needed.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Conducted testing of software and systems to ensure quality and reliability.
- Utilized various software and tools to streamline processes and optimize performance.
Education
Associates - General Studies
Central Texas College
09.2014
High School Diploma/GED -
Panther High School
05.1998
Skills
- Microsoft Office applications
- Quality assurance and control
- Inventory oversight
- Communication Skills
- Time Management
- Customer service excellence
- Multilevel team management
- Attention to Detail
- Ability to research and collect date
- Understanding of basic software
- Organizational skills
- Data analysis techniques
- Statistical analysis tools
- Operational reporting skills
- Data analytics expertise
- Excel proficiency
- Advanced MS office suite
- Multitasking and prioritization
- Confidentiality assurance
- Software troubleshooting
Timeline
Sortation Associate
Amazon.com Services LLC
09.2022 - Current
Support Operations Management Supervisor
U.S. Army
03.2020 - 03.2022
Maintenance Control Sergeant
U.S. Army
03.2019 - 03.2020
Associates - General Studies
Central Texas College
High School Diploma/GED -
Panther High School
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