Professional dispatch professional prepared to excel in managing shift operations. Adept at overseeing dispatch activities while ensuring optimal team performance and customer satisfaction. Known for fostering collaboration and adapting to dynamic environments to meet operational goals. Skilled in logistics management and conflict resolution.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Officer/ Dispatcher
American Heritage / Franciscan Hospital
Munster, IN
08.2024 - Current
Monitored surveillance cameras and responded to suspicious activity.
Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Investigated all reported incidents of theft or vandalism on premises.
Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Adhered to post orders while maintaining a visible presence around the property.
Monitored security systems and conducted regular patrols to ensure safety of premises.
Enforced hospital policies and procedures, ensuring compliance among staff and visitors.
Assisted in training new security personnel on protocols and emergency response plans.
Coordinated timely dispatch of vehicles to optimize route efficiency and minimize delays.
Security Officer
Securitas Security Services USA
Chicago, IL
01.2023 - 08.2024
Responded promptly to incidents and emergencies, maintaining calm and assessing situations effectively.
Collaborated with law enforcement during investigations, providing detailed reports and observations.
Utilized surveillance equipment to detect suspicious activities and prevent potential threats.
Conducted thorough inspections of facilities, identifying vulnerabilities and recommending improvements.
Uniformed Security- Relief Dispatcher-Corporal- Field Training Officer at Universal Orlando ResortUniformed Security- Relief Dispatcher-Corporal- Field Training Officer at Universal Orlando Resort