Argelia Rodriguez
Edinburg,TX
Summary
Organized secretary with extensive experience in administrative support across diverse office settings. Proficient in schedule management, correspondence handling, and precise record maintenance. Recognized for optimizing workflow processes and enhancing organizational communication. Demonstrated ability to improve team dynamics and company culture through streamlined operations.
Overview
22
22
years of professional experience
Work History
Department Secretary
Rio Grande Regional Hospital
McAllen, Texas
11.2017 - Current
- Managed reception area by directing visitors, answering calls, and receiving packages.
- Handled incoming calls, promptly routing inquiries to appropriate personnel.
- Maintained office supplies inventory through stock checks, order placements, and receipt verification.
- Provided customer service assistance to clients in-person and over the phone.
- Collaborated with departments to coordinate inter-office functions efficiently.
- Prioritized tasks based on urgency to maintain an efficient workflow.
- Managed confidential information professionally at all times.
- Entered data accurately into computer systems while creating spreadsheets to track financial data.
Interim Administrative Assistant
Rio Grande Regional Hospital
McAllen, Texas
04.2025 - 07.2025
- Directed incoming calls to appropriate departments, enhancing inquiry response efficiency.
- Coordinated procurement and inventory management of office supplies for administrative functions.
- Organized meetings and prepared materials for training sessions and departmental discussions.
- Entered data into spreadsheets utilizing Microsoft Excel for accurate record-keeping.
- Provided comprehensive administrative support to executive team, managing calendars and scheduling meetings.
- Scheduled appointments between clients and internal staff members to optimize communication.
- Processed invoices for payment through accounting software applications, ensuring timely transactions.
- Ensured seamless operation of office equipment, including printers, copiers, and fax machines.
Unit Secretary
Rio Grande Regional Hospital
McAllen, Texas
05.2003 - 11.2017
- Coordinated patient admissions and discharges across hospital departments efficiently.
- Managed effective communication among healthcare providers, patients, and families.
- Maintained accurate medical records using electronic health record systems.
- Scheduled appointments and procedures for patients promptly and accurately.
- Handled incoming calls and routed inquiries to appropriate staff members.
- Organized office supplies and equipment to ensure smooth operations.
- Greeted visitors and patients with courtesy and professionalism.
- Provided clerical support, including filing, faxing, and data entry of patient information.
Education
CNA Certification
New Start CNA School
Pharr, TX03-2001
GED -
Donna High School
Donna, TX11-1994
Skills
- Office management and calendar scheduling
- Invoice processing and client interaction
- Customer relationship management
- Communication skills and team collaboration
- Confidential information handling
- Attention to detail
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Interim Administrative Assistant
Rio Grande Regional Hospital
04.2025 - 07.2025
Department Secretary
Rio Grande Regional Hospital
11.2017 - Current
Unit Secretary
Rio Grande Regional Hospital
05.2003 - 11.2017
CNA Certification
New Start CNA School
GED -
Donna High School