Argelis Batista
New York,NY
Summary
Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations.
Overview
1
1
year of professional experience
Work History
Call Center Customer Service Representative
Truevoice consulting
Av. John F Kennedy, Santo Domingo , Dominican Republic
05.2023 - 09.2023
- Some responsibilities include interacting with clients on a daily basis to provide support, answering questions, and archiving data and documents received.
Knowledge, Skills, and Abilities:
• Excellent one-on-one interpersonal skills
• Decision making skills
• Conflict resolution and negotiation skills...
Community Support Worker
Gregorio Luperon High School
New York, Ny
06.2022 - 09.2022
- Plan and organize the cleaning of common spaces within the school.
- Maintain specific public spaces within the school area such as parks.
- Develop excellent skills to support the educational community.
Education
Associate of Arts - Business
Bronx Community College
Bronx, NY01-2027
Skills
- Membership renewals
- Escalation management
- Account updating
- Language fluency
Timeline
Call Center Customer Service Representative
Truevoice consulting
05.2023 - 09.2023
Community Support Worker
Gregorio Luperon High School
06.2022 - 09.2022
Associate of Arts - Business
Bronx Community College