Arghavan Aletomeh
Woodland Hills
Summary
Detail-oriented employee with 12 years of experience in pharmacy settings. Highly skilled in dispersing and packaging prescriptions and billing insurances. Proven history of providing exceptional customer service to drive client retention. Dedicated to answering customer questions concerning medication protocol. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Pharmacy Clerk
Care Plus Pharmacy
Tarzana
01.2013 - Current
- Confirmed customer information and insurance eligibility for prescriptions.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
- Answered customer questions regarding prescribed medications, over-the-counter products, and insurance coverage.
- Verified prescription information prior to entry in pharmacy computer system.
- Explained medication use and side effects under pharmacist direction.
- Greeted customers at counter and provided excellent customer service.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
- Verified patient information to correctly dispense medications.
- Input patient information into computer system for prescription orders.
- Generated labels for prescriptions and maintained accurate records.
Dental Assistant
Encino Smile Care
Encino
01.2024 - 06.2024
- Prepared treatment areas and dental equipment before procedures to support efficient workflow.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists' evaluations.
- Provided support and chairside assistance during examinations and dental procedures by handing instruments, suctioning intraoral fluids, adding water, mixing materials for fillings, and taking impressions.
- Cleaned and sanitized trays, dental tools, equipments, and surfaces to prevent cross-contamination and infection. Straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety.
Intern
Susan G. Komen Foundation
Los Angeles
03.2019 - 05.2019
- Analyzed problems and worked with teams to develop solutions.
- Participated in workshops and presentations related to projects to gain knowledge and provided information on breast cancer, mammograms and self-check ups to low-income communities.
- Created and managed project plans, timelines and budgets.
- Developed effective improvement plans in alignment with goals and specifications.
- Gathered, organized and input information into digital database.
- Supported with creating project marketing materials to promote services.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
Volunteer Activities Coordinator
Sun Valley Recreation Center
Sun Valley
10.2018 - 11.2018
- Evaluated success of each activity and event to identify opportunities for future improvement.
- Researched new ideas for programs and activities.
- Creating activities, lesson plans and cooking recipes for the children age 10-14 years teaching them how to prepare healthy meals, how to budget and shop for ingredients, read recipes, and use cooking utensils safely.
- Prepared publications such as flyers and brochures to promote and publicize recreational activities to participants.
Tutor in Mathematics and Chemistry
Private Tutoring
Los Angeles
12.2011 - 07.2015
- Conducted in-depth research in subject to help students understand.
- Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
- Assisted students in developing study skills and strategies.
- Developed methods to motivate and engage students in learning.
- Administered standardized tests to assess student strengths and weaknesses.
- Created personalized lesson plans to meet needs of diverse learners.
Assistant and Sales Representative
Samar Clothing Store
Tehran
01.2009 - 09.2011
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Education
Bachelor Of Science - Public Health
California State University Northridge
NorthridgeAssociate of Arts - Social And Behavioral Sciences, Science, Technology, Engineering and Mathematics
Los Angeles Pierce College
Woodland HillsSkills
- Bilingual (English and Farsi)
- Microsoft Office (Word, Excel, PowerPoint)
- Multitasking Abilities
- Attention to detail
- Teamwork and collaboration
- 40 WPM typist
- Analytical thinking
- Employee training
- Critical thinking
- Customer care standards
- HIPAA compliance
- Data entry proficiency
- Patient confidentiality
Certification
- American Red Cross, CPR/AED, Pediatric CPR and First Aid, 07/19 - 07/21 / 09/23 - 09/25
- Dental Assistant, 09/23
Timeline
Dental Assistant
Encino Smile Care
01.2024 - 06.2024
Intern
Susan G. Komen Foundation
03.2019 - 05.2019
Volunteer Activities Coordinator
Sun Valley Recreation Center
10.2018 - 11.2018
Pharmacy Clerk
Care Plus Pharmacy
01.2013 - Current
Tutor in Mathematics and Chemistry
Private Tutoring
12.2011 - 07.2015
Assistant and Sales Representative
Samar Clothing Store
01.2009 - 09.2011
Bachelor Of Science - Public Health
California State University Northridge
Associate of Arts - Social And Behavioral Sciences, Science, Technology, Engineering and Mathematics
Los Angeles Pierce College