Argine Mgeryan
Citrus Heights,CA
Summary
Dedicated and detail-oriented professional with extensive experience in both the healthcare and retail industries. Skilled in medical office administration, patient services, insurance verification, and customer relations. Proven leadership abilities, having managed teams, conducted training sessions, and successfully met sales goals. Bilingual in English and Armenian, with a strong ability to communicate effectively with diverse clients and patients. Passionate about delivering exceptional service and ensuring efficiency in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Medical Office Representative
Dignity Health Advanced Imaging
Carmichael, CA
10.2021 - Current
- Provided outstanding customer service that resulted in high levels of patient satisfaction through prompt attention to their needs.
- Facilitated smooth communication between patients and healthcare providers, effectively acting as a liaison for both parties.
- Coordinated referrals to specialists, ensuring patients received the appropriate care in a timely manner.
- Verified Insurance eligibility and managed patient records.
- Worked across multiple departments, including Internal Medicine, Cancer Center, and as a hospital operator.
Store Manager / Assistant Manager / Makeup Artist
MAC Cosmetics
Roseville, CA
01.2012 - 11.2020
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
High School Diploma -
Walnut Wood High School
Rancho Cordova, CA06-2005
Skills
- Medical Office Administration
- Customer Service
- Front Desk Operations
- Team Leading & Training
- Sales & Retail Management
- Makeup Artistry & Application
- Bilingual: English & Armenian
Timeline
Medical Office Representative
Dignity Health Advanced Imaging
10.2021 - Current
Store Manager / Assistant Manager / Makeup Artist
MAC Cosmetics
01.2012 - 11.2020
High School Diploma -
Walnut Wood High School