Meka Lee
Daytona Beach,FL
Summary
Reliable Medical Office Representative with strong background in healthcare administration. Demonstrates proficiency in patient registration, scheduling appointments, and managing insurance verifications. Commended for exceptional communication skills, ability to multitask and maintain organization in fast-paced environments. Previous roles showed significant impact through improved office efficiency and patient satisfaction.
Overview
3
3
years of professional experience
Work History
Medical Office Representative
AdventHealth
Daytona Beach, Florida
10.2023 - Current
- Greeted patients and visitors upon arrival to the office, providing excellent customer service.
- Assisted in scheduling patient appointments, verifying insurance coverage and collecting co-payments or balances due.
- Provided administrative support to medical staff, including physicians and nurses, by preparing charts for upcoming appointments.
- Answered incoming calls from patients and responded to inquiries regarding their health care needs.
- Verified insurance eligibility prior to scheduled appointments.
- Managed daily collection of payments from patients at check-out time.
Consumer Access Specialist
AdventHealth
Daytona Beach, FL
06.2021 - 10.2023
- Ensured patients were appropriately registered for ER services
- Performed eligibility verification
- Requested and received payments for services rendered
- Updated and cleared registration errors
Education
Bachelor of Science - Healthcare Administration
Southern New Hampshire University
Hooksett, NH12-2024
Skills
- Medical terminology proficiency
- Front Desk Operations
- Time management expertise
- Patient Care Coordination
- Medical billing and coding
- Patient confidentiality
- Electronic Health Records Management
- Insurance Verification
- Appointment Scheduling
- Detail Oriented
- HIPAA Compliance
- Medical Billing
- Records Management
- Payment Collection
- Medical office administration
- Medical Terminology
- Microsoft Office
- Billing support
- Telephone Etiquette
- EMR / EHR
Timeline
Medical Office Representative
AdventHealth
10.2023 - Current
Consumer Access Specialist
AdventHealth
06.2021 - 10.2023
Bachelor of Science - Healthcare Administration
Southern New Hampshire University
Similar Profiles
Victoria LuboldVictoria Lubold
PPS Coordinator at AdventHealthPPS Coordinator at AdventHealth
Lincoln CrossLincoln Cross
Certified Phlebotomist Technician at AdventHealthCertified Phlebotomist Technician at AdventHealth
Gabriela Jimenez SantosGabriela Jimenez Santos
Registered Nurse- Cath Lab PSR at AdventHealthRegistered Nurse- Cath Lab PSR at AdventHealth
Valeria MaderaValeria Madera
Consumer Access Representative at AdventHealthConsumer Access Representative at AdventHealth
Haylie PowersHaylie Powers
Customer Service Associate at WawaCustomer Service Associate at Wawa