Argyro Gemelas
Cleveland,OH
Summary
I am someone with a strong work ethic, known for my dedication and hard work in all that I do. Working effectively in teams comes naturally to me, as I value collaboration and understand the importance of collective efforts. Handling significant responsibilities is a challenge I embrace, and I take pride in my ability to manage and excel in such situations.
Overview
6
6
years of professional experience
Work History
Front Desk Sales Associate
Middleburg Heights Recreation Center
Middleburgh Heights , OH
2022.09 - Current
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Developed strong relationships with customers by providing personalized assistance and support.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Processed membership applications and payments accurately and efficiently.
- Monitored the gym floor to ensure safety regulations were followed by patrons.
Customer Service and Supervisor
Marcs Grocery
Parma , OH
2019.10 - 2021.05
- Supervised cashiers in the checkout process ensuring accuracy and efficiency.
- Trained new staff on store policies and procedures.
- Provided exceptional customer service by responding to inquiries and resolving complaints in a timely manner.
- Assessed grocery store for cleanliness and checked proper stocking of shelves, refrigerated section and freezers.
Customer Service Coordinator
Krispy Kreme
Middleburg , OH
2018.04 - 2019.10
- Maintained a clean and sanitary work area throughout the day.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Greeted customers warmly and asked if they had any questions about products or services.
- Processed cash, credit card, and debit card transactions accurately and efficiently.
Education
Bachelor of Science - Environmental Science
Baldwin Wallace University
Berea2024-05
Skills
- GIS Database Maintenance
- GIS applications experience
- Skilled in data collection methodologies
- Collaborative teamwork and critical thinking skills
- Bilingual (Greek)
Relevant Courses
- Environmental Science, Hydrology, Chemistry, Biogeochemistry, GIS, Evolution, Geology, Ecology, Botany
Languages
Greek
Professional
Research and Service Learning
- Cuyahoga Valley National Park tree planting and invasive species removal
- Studies the history and restoration goals of Hampton Hills, Krejci Dump, Stanford Run Stream
- Collected Baldwin Wallace University campus and measured ecosystem services provided such as impervious surfaces, tree biodiversity, carbon sequestration
- Ecology Independent Research, measured how soil moisture and pH of suburban and rural areas affect the abundance and diversity of worms
Timeline
Front Desk Sales Associate
Middleburg Heights Recreation Center
2022.09 - Current
Customer Service and Supervisor
Marcs Grocery
2019.10 - 2021.05
Customer Service Coordinator
Krispy Kreme
2018.04 - 2019.10
Bachelor of Science - Environmental Science
Baldwin Wallace University
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