Arham Syed
Chapel Hill,North Carolina
Summary
Ambitious to hone skills developed from AIT training by securing an entry-level IT/helpdesk position. Currently pursuing an Associates to gain knowledge from the field of IT. Enjoy learning and developing skills from job while gaining some financial stability.
Overview
2
2
years of professional experience
Work History
25B Information Technology Specialist
Army Reserve
01.2022 - Current
- Constructed and configured networks during field training.
- Handcraft RJ45 cables, both T568A and T568B patterns
- Configured networking devices such as routers and switches
- Diagnose problems within networks referencing through OCP Model and fixing them
Cashier
McDonald's
08.2021 - 10.2021
- Managed the cash register
- Consulted with shift managers to resolve problems
- Operated the drive-thru
- Addressed costumers' complaints and requests with the upmost respect and appropriately took action
- Conducting area maintenance and cleansing
Education
Associate of Applied Science - Cybersecurity
Wake Technical Community College
Raleigh, NC05.2025
High School Diploma -
East Chapel Hill High School
Chapel Hill, NC06.2021
Skills
- Determined and resilient to follow through with commitments made towards goals
- Work in a team environment and communicate thoroughly to solve problems
- Troubleshooting networking devices
- Basic knowledge and skills of configuring switches and routers, trunking, port security, NAT and ACL through repetition and packet tracer labs
Timeline
25B Information Technology Specialist
Army Reserve
01.2022 - Current
Cashier
McDonald's
08.2021 - 10.2021
Associate of Applied Science - Cybersecurity
Wake Technical Community College
High School Diploma -
East Chapel Hill High School