Ari Hirori
Plano,TX
Summary
Driven professional with a track record of enhancing customer satisfaction and streamlining order processes during tenure at Walmart. Excelled in customer engagement and complaint resolution, achieving high accuracy in order fulfillment. Demonstrated adeptness in data entry and cultivated strong team relationships, contributing to operational efficiency and sales proficiency. Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Online Grocery Associate
Walmart
12.2022 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
Team Member
Five Guys
05.2022 - 11.2022
- Maintained productive, efficient approach to all tasks.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Trained new team members by relaying information on company procedures and safety requirements.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
Education
Bachelor of Science - Computer Science
Collin County Community College District
Plano, TX05.2026
Skills
- Order Accuracy
- Stock replenishment
- Data entry proficiency
- Shelf Stocking
- Complaint resolution
- Customer Engagement
- Customer Service
- Sales proficiency
Certification
Social Media marketing
CPR certified
Certified Social Media marketing
The certification usually includes a comprehensive curriculum covering social media strategy, content creation, analytics, advertising, and platform-specific best practices.
Timeline
Online Grocery Associate
Walmart
12.2022 - Current
Team Member
Five Guys
05.2022 - 11.2022
Bachelor of Science - Computer Science
Collin County Community College District
Social Media marketing
CPR certified
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