ARI IKA HARDIYANA
Pleasant Lake
Summary
A highly motivated employee with a strong desire to take on new challenges. Demonstrates a strong work ethic, adaptability, and exceptional multitasking skills. Skilled at working effectively without supervision and quickly mastering new skills. Maintains a clean, well-organized work environment, is reliable, and leads by example. Works well both individually and as part of a team.
Overview
16
16
years of professional experience
1
1
Certification
Work History
General Manager
McDonald's
04.2022 - Current
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Assisted in recruiting, hiring and training of team members.
- Cultivated strong relationships with clients to ensure long-term success and loyalty.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
People Manager
McDonald's
01.2022 - 04.2022
- Recruited, hired, and trained initial personnel, working to establish key internal functions.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Trained and guided team members to maintain high productivity and performance metrics.
Kitchen Manager
McDonald's
01.2021 - 12.2021
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Promoted a positive work environment through open communication and constructive feedback.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Trained and mentored new employees to maximize team performance.
- Maximized profitability by monitoring food costs.
Shift Manager
McDonald's
09.2020 - 12.2020
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Served as a positive role model for staff, exemplifying strong leadership qualities and a commitment to company values.
- Delegated tasks to employees to enhance productivity and workflow.
- Coordinated daily floor restocks and merchandise resets to drive sales and product promotion.
Cook
McDonald's
07.2020 - 08.2020
- Ensure safety standards are maintained in the kitchen
- Maintain health and sanitation across work areas
- Operate griddles, deep-fat fryers, grills and other large-volume equipment for cooking
- Take orders from clients regarding their preferred foods and drinks
- Read any slip on food order and accept verbal instructions provided
Registered Nurse
Cardiologist Private (Dr. Ketut Badjra Nadha Sp.JP)
01.2012 - 01.2017
- Document patient's vital signs
- Perform EKG
Registered Nurse
Surya Husadha General Hospital
01.2009 - 01.2012
- Document patient's vital signs
- Ambulating patient, transfer, and range of motion
- Provide good personal hygiene for patient
- Promote a safe environment during care
- Utilize infection control measure such as hand washing and use PPE
- Monitor patient's intake and output
- Help patient with activity daily living
- Help patient with feeding, bathing, dressing, etc
- Perform intravenous catheter insertion
- Perform wound dressing
- Administer injection for medication
- Perform electrocardiography
Education
Bachelor's Degree - Nursing
Institute of Health Science Surya Global
01.2009
Skills
- Restaurant operation
- Team leadership
- Food safety (ServSafe)
- Inventory management
Certification
- ServSafe Food Handler's Certification
- Hamburger University Certification
- Department Leader Certification
Timeline
General Manager
McDonald's
04.2022 - Current
People Manager
McDonald's
01.2022 - 04.2022
Kitchen Manager
McDonald's
01.2021 - 12.2021
Shift Manager
McDonald's
09.2020 - 12.2020
Cook
McDonald's
07.2020 - 08.2020
Registered Nurse
Cardiologist Private (Dr. Ketut Badjra Nadha Sp.JP)
01.2012 - 01.2017
Registered Nurse
Surya Husadha General Hospital
01.2009 - 01.2012
Bachelor's Degree - Nursing
Institute of Health Science Surya Global
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