Ari Penenburgh
Nacogdoches,TX
Summary
Hardworking Bartender with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
Work History
Server/Bartender
Tia Juanitas Fish Camp
Lufkin , TX
07.2021 - 01.2023
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Informed customers of daily specials and signature menu items.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Server/Bartender/Key Manager
Outback Steakhouse
Lufkin , TX
09.2019 - 06.2021
- Operated POS terminals to input orders, split bills and calculate totals.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Trained new employees to perform duties.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Provided exceptional service to high volume of daily customers.
Education
GED -
Severna Park High School
Severna Park, MDSkills
- Food Safety Understanding
- High-Volume Dining
- Liquor, Wine and Food Service
- Point of Sale (POS) System Operations
- Dining Customer Service
- Menu Memorization
- Effective Customer Upselling
- Team Player
- Conflict and Complaint Resolution
- Menu Recommendations
- Order Accuracy and Delivery
- Relationship Building
- Age Verification
Timeline
Server/Bartender
Tia Juanitas Fish Camp
07.2021 - 01.2023
Server/Bartender/Key Manager
Outback Steakhouse
09.2019 - 06.2021
GED -
Severna Park High School
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