Ari Whalen
Wilmette,IL
Summary
Dynamic professional with extensive experience in customer service and communication at Convito Café and Market. Demonstrated success in enhancing guest experiences while efficiently managing multiple tasks. Strong problem-solving skills and a proven ability to foster teamwork, complemented by a background in classroom support and engaging children at Elizabeth Stone | Rose Hall Montessori School.
Overview
3
3
years of professional experience
Work History
Hostess & Market Employee
Convito Café and Market
Wilmette, IL
05.2023 - 08.2025
- Provided warm and professional greetings to all guests, enhancing the overall dining experience.
- Balanced phone responsibilities, including answering inquiries, taking reservations, and updating reservation logs.
- Assisted customers with menu questions and to-go orders, maintaining friendly and efficient service during peak hours.
- Contributed to a smooth front-of-house operation by managing waitlists and coordinating with team members.
Teaching Assistant
Elizabeth Stone | Rose Hall Montessori School
Wilmette, IL
06.2022 - 07.2024
- Maintained classroom structure and supported lead teachers in daily activities.
- Managed student behavior to foster a calm, productive learning environment.
- Engaged groups of 10-15 student learners through songs and interactive games.
- Assisted with snack time, classroom organization, and preparation of learning materials.
Education
Bachelor of Arts - Undeclared Major (Exploring Liberal Arts)
Loyola Marymount University
Los Angeles, CA05.2028
Skills
- Customer service and guest relations
- Phone etiquette and communication
- Problem-solving
- Multitasking
- Organization
- Time management
- Empathy and patience
- Team collaboration and leadership
- Child engagement and classroom support
References
References available upon request.
Timeline
Hostess & Market Employee
Convito Café and Market
05.2023 - 08.2025
Teaching Assistant
Elizabeth Stone | Rose Hall Montessori School
06.2022 - 07.2024
Bachelor of Arts - Undeclared Major (Exploring Liberal Arts)
Loyola Marymount University