Professional Assistant Manager skilled in optimizing store performance through strategic planning, effective shift scheduling, and enhancing customer satisfaction. Dedicated to fostering a supportive work environment and driving business development through data driven decision-making and innovative solutions.
Overview
14
14
years of professional experience
Work History
Assistant Store Manager
Walmart
Rock Hill, South Carolina
07.2012 - 07.2026
Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Managed inventory levels and coordinated product restocking efforts.
Trained and mentored team members to enhance customer service skills.
Handled customer complaints and resolved issues effectively and promptly.
Assisted in daily store operations and ensured efficient workflow.
Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Supervised and trained team members to enhance customer service skills.
Assisted in inventory management and maintained optimal stock levels.
Led visual merchandising efforts to create appealing product displays.
Coordinated employee schedules to meet store staffing needs effectively.
Monitored cash handling procedures to ensure accuracy and security.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
Coordinated with vendors to secure product availability at competitive prices.
Organized weekly meetings with department heads to review progress on key objectives.
Delegated work to staff, setting priorities and goals.