Compassionate and dependable professional with over 8 years of experience in customer service, childcare, education, and administrative support. Strong ability to build positive relationships and communicate effectively with diverse populations while creating welcoming and supportive environments. Proven experience as a nanny, substitute teacher, receptionist, and client liaison, complemented by exceptional multitasking skills and adaptability to changing situations. Bilingual in English and Spanish, CPR and First Aid certified, with a passion for helping others through attentive care, advocacy, and high-quality service to families, children, clients, and community members.
Work History
Substitute Teacher
3 Months
Norman Public School District | 03.2026 - Current
As a substitute teacher, I facilitate a productive and safe learning environment by delivering subject-matter instruction across various grade levels. I am responsible for implementing pre-established lesson plans, managing classroom dynamics with positive behavioral interventions, and ensuring educational continuity in the absence of the permanent teacher. My role requires high adaptability and strong communication skills to support students with diverse learning needs while strictly adhering to district policies and reporting standards.
Nanny
3 Years 1 Month
Nannylane.com | 02.2023 - 03.2026
As a nanny my responsibilities consisted of creating a safe and nurturing environment for the children, planing and implementing age-appropriate activities and outings, preparing nutritious meals and snacks, and maintain a clean and organized living space for the family and children. Some of my duties were housekeeping, meal prep, laundry, and activity planning.
Cashier/Customer Service
3 Months
Beaver Bark Gift and Garden Center | 11.2022 - 02.2023
As a cashier my responsibilities included greeting customers when entering or leaving the store, receiving payments in cash, debit, or checks and issuing receipts, as well as, counting money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change.
I would resolve customer complaints, guided them through the store, and provide relevant information.
Lastly, I would help with inventory and restocking the floor.
Receptionist & Client Liaison
7 Months
Arizona Center For Family Betterment | 02.2022 - 09.2022
As a receptionist, I had duties and responsibilities that included greeting visitors, helping them navigate through the office, and supplying them with information or simply help their needs. In addition, I maintained the calendar for appointments sorted, made copies, and planned travel arrangements.
As a client liaison, I would order groceries for the clients and their clothes as well as hygiene. I would monitor and respond emails or phone calls, report information from the client to the company, train clients in procedures, and prepare training material.
Lounge Agent
9 Months
AMEX Lounge at Phoenix Sky Harbor | 04.2021 - 01.2022
As a lounge agent, I was able to learn different areas for instance; hostessing, serving, bussing, and bartending. I would greet guests and help them find comfortable seating. I would also bring out food and restock the buffet table. I learned basic cocktails and drinks. I was mostly a bartender at the lounge.
Lead Hostess
1 Year 10 Months
Blanco Tacos & Tequila | 06.2019 - 04.2021
As a lead hostess, I was left with bigger responsibilities my managers were able to have their full trust in me with. Such as; handling cash tips, taking over the seating chart and running the floor, helping managers prepare for meetings and scheduling. I would also have the responsibility to step in and take orders when servers were occupied.
Hostess
11 Months
RA Sushi | 07.2018 - 06.2019
As a hostess, apart from the regular host duties listed above, my responsibility was too also pack all the take out orders coming from 9 different tablets, computers, etc. I was well trained to accept orders from;
Door dash, Postmates, Grub hub, and Uber eats. I was also trained to use the Aloha and Toast POS system.
Hostess/Food Server
4 Months
Salty Señorita | 01.2018 - 05.2018
As a hostess, my responsibilities were to greet incoming and departing guests with a genuine smile; escort them to their assigned dining area; present menus, and announce their waiter’s name. As well as informing guests of current promotions, answering incoming calls to the restaurant and providing outstanding customer service.
As a food runner, I worked alongside waiters and performed tasks such as taking the customers’ food to their table; fulfilling customer needs; refilling glasses; checking food quality; cleaning tables, and helping with food preparation.
Education
High School Diploma
Summit High School | 01.2018
Birth Doula - Maternal Health
DONA International | Los Angeles, CA | 05.2026
Skills
Communication
Working with children
Classroom management
Adaptable
Patience
Bilingual
Negotiation
Customer inquiry handling
Creativity
Customer relationship
Relationship building and management
Communication skills
Computer operation
Attention to detail
Empathy
Teamwork
Organizational skills
Certification
Substitute Teaching Certification - February 2026 to Present