Summary
Overview
Work History
Education
Skills
Timeline
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Aria Serrano

Boston,USA

Summary

Dedicated professional with strong customer service skills and adaptability. Proven ability to engage clients and create positive experiences in retail and reception environments.

Overview

5
5
years of professional experience

Work History

Cashier & Beauty Advisor

Sephora
Boston, MA
08.2024 - 04.2025
  • Counted cash drawer at the start and end of shifts
  • Processed returns and exchanges following company policy
  • Provided friendly customer service and greeted shoppers
  • Recommended products based on client needs and preferences
  • Shared skincare and makeup tips with customers
  • Maintained organized, stocked displays and supported store promotions

Receptionist

Hold My Luggage
Orlando, FL
01.2020 - 01.2022
  • Assisted customers with moving and storing luggage
  • Delivered luggage to hotels when requested
  • Processed payments for services
  • Answered customer questions and provided directions
  • Maintained a friendly and helpful attitude in a busy airport environment

Student Coordinator- Black, Brown, and Bound

Berklee College of Music
06.2024
  • Helped set up the necessary equipment to run the event.
  • Supervised and engaged children, ensuring a safe and positive environment during activities.

Education

Bachelors - Music business/Songwriting

Berklee College of Music
Boston, Massachusetts
06-2027

High School Diploma -

Cypress Creek High School
Orlando, Florida
01.2022

Skills

  • Adaptability
  • POS systems
  • Customer service skills
  • Open to learning new things
  • People person
  • A Communications skills
  • Team collaboration

Timeline

Cashier & Beauty Advisor

Sephora
08.2024 - 04.2025

Student Coordinator- Black, Brown, and Bound

Berklee College of Music
06.2024

Receptionist

Hold My Luggage
01.2020 - 01.2022

Bachelors - Music business/Songwriting

Berklee College of Music

High School Diploma -

Cypress Creek High School

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