Ariadne Roque
Miami
Summary
Dedicated professional skilled in document management and customer communication. Known for optimizing processes and training team members, ready to contribute to enhanced compliance and streamlined operations.
Overview
3
3
years of professional experience
Work History
Maintenance Documentation Clerk
Florida Supplement
Miami Gardens
07.2025 - Current
- Organized and maintained documentation for product specifications and compliance records.
- Processed incoming documents and ensured accurate filing within the database system.
- Collaborated with team members to streamline document management procedures.
- Assisted in training new staff on documentation protocols and systems usage.
- Coordinated with various departments to gather necessary information for documentation updates.
Claim Processor
Pearl Holding Group
Coral Springs
04.2023 - 05.2025
- Processed a high volume of incoming claims in accordance with established policies and procedures.
- Processed insurance claims using internal software systems, ensuring timely resolution.
- Reviewed documentation for accuracy and compliance with company policies, minimizing errors.
- Communicated with clients to gather necessary information for claims processing.
- Maintained detailed records of claims status and updates in databases to support transparency.
Education
High School Diploma -
Coral Glades High School
Coral Springs, FL08-2022
Skills
- Document management
- Compliance documentation
- Claims processing
- Database management
- Record keeping
- Microsoft Office
- Software proficiency
- Customer communication
- Client communication
- Good Telephone Etiquette
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Portuguese
Limited
Timeline
Maintenance Documentation Clerk
Florida Supplement
07.2025 - Current
Claim Processor
Pearl Holding Group
04.2023 - 05.2025
High School Diploma -
Coral Glades High School