Ariadne Zavala
West Valley City,UTAH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Custom Service Representative
Select Portfolio Servicing
West Valley City, UT
09.2023 - Current
- Enhanced team productivity, prioritizing tasks and cross-training on key job functions.
- Collaborated with underwriters to ensure timely and accurate loan documentation processing.
- Maintained compliance with federal regulations, company policies, and industry best practices in all mortgage loan servicing activities.
- Provided exceptional customer service by accurately answering questions related to mortgage terms, payments, escrow accounts, taxes, insurance premiums, prepayment penalties.
Hostess/Cashier
Buffalo Wild Wings
West Valley City
07.2020 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Performed cash, card and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
Baby Sitter
Family Members
Magna, UT
06.2018 - 07.2020
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Education
High School Diploma -
Cyprus High School
Magna, UT06.2023
Skills
- Organization and Time Management
- Product Knowledge
- Ordering Procedures
- Food Preparation and Safety
- Guest Inquiries
- Greeting and Escorting Guests
- Order Taking
- Serve Food
- Ability to Adapt
- Customer Needs Assessment
Timeline
Custom Service Representative
Select Portfolio Servicing
09.2023 - Current
Hostess/Cashier
Buffalo Wild Wings
07.2020 - 05.2023
Baby Sitter
Family Members
06.2018 - 07.2020
High School Diploma -
Cyprus High School