Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new skills.
Overview
14
14
years of professional experience
Work History
Secretary
The Tata Group Multinational Conglomerate
Londrina, Parana Brazil
06.2023 - 12.2025
Executed receptionist duties and managed front office operations to create welcoming environment for clients and visitors.
Administered company access control, ensuring secure entry for employees and visitors.
Provided administrative support for office tasks, facilitating smooth daily operations.
Oversaw dispatch and logistics for IT equipment and computers, ensuring timely delivery and setup for users.
Patient Access Representative
Gastroenterology Clinic
Londrina, Parana Brazil
11.2021 - 05.2023
Executed pre-registration functions, verifying demographic data and securing authorizations to optimize patient flow.
Facilitated communication between patients and medical staff to enhance care coordination.
Resolved patient inquiries and concerns, improving overall satisfaction.
Maintained organized records and ensured accurate updates of patient information.
Greeted patients and visitors with professionalism and courtesy.
OB GYN Doctor's Assistant
Dr Mauricio Ayabe Gomes OB GYN
Londrina, Parana Brazil
03.2012 - 01.2017
Ensured proper sterilization of instruments to maintain safety in patient care.
Prepared examination rooms and stocked necessary supplies, equipment, and instruments.
Positioned patients appropriately during examinations for optimal comfort and safety.
Supported physicians during examinations by handing them necessary tools.
Supported front office operations including answering phones and greeting patients.
Education
Some College (No Degree) - Certified Nursing Assistant Program
B. Sullivan Nurse Assistant Training School
Hyannis, MA
04-2026
Associate of Science - Radiologic Technician
Unifil - University Filadelfia
Londrina Brazil
01-2019
Skills
Portuguese fluency
Organizational multitasking
Digital proficiency
Patient coordination
Conflict resolution
Team collaboration
Timeline
Secretary
The Tata Group Multinational Conglomerate
06.2023 - 12.2025
Patient Access Representative
Gastroenterology Clinic
11.2021 - 05.2023
OB GYN Doctor's Assistant
Dr Mauricio Ayabe Gomes OB GYN
03.2012 - 01.2017
Some College (No Degree) - Certified Nursing Assistant Program