Excel Office365
Ariagna Pena Vidal
Store Manager
West Palm Beach,FL
Summary
Enthusiastic and passionate Manager with five years of experience and demonstrated success different locations and stores volumes.
Strong Organizational skills eager to secure entry-level management position in retail environment. Ready to help team achieve company goals.
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods.
Skilled in working under pressure and adapting to new situations and challenges to best enhance the Organizational brand.
Overview
3
3
Languages
2
2
Certifications
3
3
years of post-secondary education
2
2
years of professional experience
Work History
Store Manager
Sally Beauty
West Palm Beach, FL
03.2021 - Current
Store 2147located at 2885 North Military Trail. WPB Fl.
- Volume $575,258.From March 2016-April 2018
Store 1209 located at 392 North Congress Ave. Boynton Beach Fl.
- Volume $955,842.From May2018-2020
Store 1944 located at 1696 South Congress Ave. Palm Sprigs
- Volume$1'041,908.From February 2021-Current.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Generated positive sales grow on all Categories. By creating strong connection with professionals and loyalty clientele.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
Customer Service Representative
Acqua E Sapone
Modena , Italy
06.2011 - 04.2013
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Recommended products to customers, thoroughly explaining details.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
- Provided information regarding charge accounts and loyalty programs
Education
High School Diploma -
IPUEC:Pedro Veliz Hernandez
Holguin Cuba 01.2005 - 01.2008
Skills
Team leadership and coaching
undefinedSoftware
Microsoft Word
Microsoft Excel
Microsoft Power Point
Certification
Training Store Manager
Timeline
Cosmetology License(Barbering,Esthetics,Hair,Design,Nail Technology,Natural Hair Care)
08-2021
Store Manager
Sally Beauty
03.2021 - Current
Training Store Manager
05-2020
Customer Service Representative
Acqua E Sapone
06.2011 - 04.2013
High School Diploma -
IPUEC:Pedro Veliz Hernandez
01.2005 - 01.2008
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