Ariah Ward
Baltimore,MD
Summary
Motivated professional familiar with food service operations and ready for challenging work. Offers flexible schedule, attention to detail and ability to stand continuously to serve guest and team needs.Seasoned professional highly experienced in food service roles. Delivered food quickly to customers and frequently topped off drinks to maximize satisfaction. Well-versed in safe handling and cleaning requirements.I’m very agile and open minded because I will always work to the best of my ability as well as staying on top to avoid inconvenience and correctives .
Overview
2
2
years of professional experience
Work History
CSA
Marshalls
Baltimore, MD
08.2024 - Current
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Took special orders in person and over telephone, generating additional revenue every month.
- Learned the sales floor and location of merchandise to benefit customers and busy employees.
- Maintain deescalation tactics to avoid conflict.
- Signaling detectives when subjects are suspicious to prevent shoplifting.
- Record known thefts when i’m patrolling the front or back door.
- Creating cases to trespass shoplifting customers and ensure they pay a fine if they enter the store again.
Host/Head Food Runner
The Food Market
Baltimore, MD
07.2023 - 07.2024
- Assisted staff by serving food and beverages or bussing tables.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Food ran on nights I may have worked a double shift to help out in the restaurant.
- Taste tested all new dishes before placing them on the menu.
- Learned to run expo when handling allergies.
Food Runner
Miss Shirleys Cafe
Baltimore, MD
02.2023 - 08.2023
- Checked all dishes before delivering them to ensure quality standards were met.
- Communicated with chefs regarding potential menu changes or specials for the day.
- Actively contributed to the team by taking on additional duties during staff shortages or special events.
- Practiced and succeeded at carrying a maximum of 5 places to a table.
Education
High School Diploma -
Baltimore Polytechnic Institute
Baltimore, MD06-2024
Skills
- Dining room setup
- Service station maintenance
- Table resetting
- Dining room assistance
- Customer service
- Carrying stacked plates of food
- Managing host stand
- Hair styling/ braiding
- Waxing
- Performance improvement
- Heavy lifting
- Anticipating customer needs
- Sense of urgency
- Issue resolution
- Training and mentoring
- Safe food handling
- Menu memorization
- Flexible schedule
- Relationship building
- Order management
Timeline
CSA
Marshalls
08.2024 - Current
Host/Head Food Runner
The Food Market
07.2023 - 07.2024
Food Runner
Miss Shirleys Cafe
02.2023 - 08.2023
High School Diploma -
Baltimore Polytechnic Institute