Ariana Aceves
Stayton,OR
Summary
Seasoned Medical Assistant with a track record of excellence in patient care and operational support at Santiam Hospital. Skilled in phlebotomy and proficient in Athena and Epic software, demonstrating a high level of patient-focused care and bilingual communication. Excelled in roles requiring exceptional customer service and teamwork, significantly contributing to improved patient outcomes.
Overview
6
6
years of professional experience
Work History
Medical Assistant- Pulmonary
Santiam Hospital
Stayton, OR
06.2023 - Current
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Changed dressings on wounds to prevent infection and check for healing.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Explained treatment procedures and physicians' instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Administered injections, medications and treatments as directed by the physician.
Receptionist- Internal Medicine
Santiam Hospital
Stayton, OR
06.2022 - 06.2023
- Performed data entry tasks into various computer systems accurately and promptly.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
- Maintained a neat reception area by organizing materials and tidying up furniture.
Waitress
A&W
Stayton, OR
03.2019 - 05.2022
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
- Greeted customers, answered questions and recommended specials to increase profits.
- Provided exceptional service to high volume of daily customers.
- Replenished stocks of napkins, silverware and other dining room supplies as needed.
- Collected tickets and followed proper cash-handling procedures.
- Answered phone calls providing information about restaurant services, hours of operation, menu items .
Retail Sales Associate
Ulta Salon
Salem, OR
11.2020 - 03.2021
- Provided customers with product advice and recommendations based on their individual needs.
- Organized store by returning merchandise to proper areas and restocked displays.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Greeted customers upon entering store or salon and established friendly relationships with them.
- Followed company policies related to returns, exchanges and refunds according to guidelines.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Education
High School Diploma -
Stayton High School
Stayton06-2019
Nursing
Chemeketa Community College
Salem, ORSkills
- Patient-focused care
- Advanced Spanish speaker
- Phlebotomy
- Customer service
- Electronic health records (Athena and Epic software's)
Timeline
Medical Assistant- Pulmonary
Santiam Hospital
06.2023 - Current
Receptionist- Internal Medicine
Santiam Hospital
06.2022 - 06.2023
Retail Sales Associate
Ulta Salon
11.2020 - 03.2021
Waitress
A&W
03.2019 - 05.2022
High School Diploma -
Stayton High School
Nursing
Chemeketa Community College
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